SpyCloud is on a mission to make the internet a safer place by disrupting the criminal underground. SpyCloud’s solutions thwart cyberattacks and protect more than 4 billion accounts worldwide. Cybersecurity is an exciting, evolving space, and being at the forefront of the fight to disrupt cybercrime makes SpyCloud a special place to work. If you’re driven to align your career with a fantastic mission, look no further!

SpyCloud, a leading innovator in cybersecurity and identity threat protection, is seeking a Facilities Coordinator to support the daily operations of our Austin headquarters. This highly organized and proactive individual will play a key role in maintaining a productive, safe, and well-functioning work environment that aligns with our fast-paced and mission-driven culture.

This role is ideal for someone who thrives in a dynamic environment, is detail-oriented, and enjoys being the go-to person for office logistics and employee support.

What You’ll Do:

• Office Management & Maintenance:

  • Serve as a point of contact for all office-related matters including repairs, vendors, supplies, and space planning
  • Coordinate cleaning and maintenance to ensure a clean and welcoming environment
  • Maintain and stock inventory of office supplies, kitchen items (daily), and other workplace essentials
  • Manage office lunch programs, employee milestones and birthday gift ordering, and new hire and anniversary swag.
  • Assist in onboarding process for new hires (first day email, office tour, swag box)

• Facilities Operations Support:

  • Assist in space planning and office moves as the company grows
  • Support employee desk assignments and seating arrangements in a hybrid remote/in person environment
  • Manage incoming and outgoing mail, shipping logistics, and package deliveries

• Vendor & Budget Coordination

  • Liaise with building management and third-party vendors to ensure timely and cost-effective service delivery
  • Track facilities-related expenses, issue purchase orders, and support budgeting processes

• Health, Safety & Compliance

  • Enforce office safety procedures and lead initiatives to maintain compliance with local regulations
  • Support emergency preparedness protocols, including fire drills and first aid station upkeep

• Culture & Engagement Support

  • Partner with HR and other departments to help plan company events, employee engagement initiatives, and on-site gatherings
  • Ensure the workplace reflects SpyCloud’s values and is a positive, inclusive space

Requirements:

• 1-2+ years of experience in a facilities, office management, or operations support role
• Strong organizational and multitasking skills with attention to detail
• Excellent communication and problem-solving abilities
• Proficiency with basic office software (Microsoft 365, Google Workspace); experience with facilities or ticketing tools a plus
• Ability to lift 25–30 lbs and manage physically active tasks (e.g., moving office equipment)
• A customer-service mindset and a proactive approach to solving workplace issues
• Experience in a fast-paced tech or startup environment preferred

Nice to Have

• Comfort operating in ambiguity; our threat landscape changes daily, and so might your to-do list
• A sixth sense for when the coffee supply is about to run critically low — we consider this a security threat
• A reputation for being the person colleagues turn to before they even file a request

This 1099 position pays $20/hour and is not eligible for benefits. The expected hours are 8:00 - 2:00 Monday thru Friday.

SpyCloud is not sponsoring visas at this time.

For applicants residing in California, please click here to read SpyCloud’s CCPA Notice.

For applicants residing in the UK, please click here to read SpyCloud’s Employee Privacy Notice.

U.S.-Based Benefits + Perks (for Full Time Employees):

At SpyCloud, we are committed to working alongside individuals who are equally passionate about preventing cybercrime, regardless of their department or role. Guided by our core values in all business decisions, we prioritize unity in our mission and ensure all SpyCloud employees have the support and benefits they need to stay focused on our goals. In addition to our engaging workspace in South Austin, flexible and remote-friendly work options, and competitive salary package, we offer our employees a comprehensive benefits package that includes:

• 401(k) with Employer Contribution
• Health, Vision, and Dental Insurance
  • Health Savings Account (HSA) available with Employer Contribution
• Employer Paid Life, Short-term, and Long-term Disability Insurance
• Generous PTO Plan and 16 paid holidays per year

U.K.-Based Benefits + Perks (for Full Time Employees):

• Retirement Savings Plan with Employer Contribution
• Employer Provided Private Health Insurance and Healthcare Cashplan
• Employer Paid Life Insurance and Income Replacement
• Generous Holiday Plan and 14 paid holidays per year

About SpyCloud:

SpyCloud transforms recaptured darknet data to disrupt cybercrime. Its automated identity threat protection solutions leverage advanced analytics and AI to proactively prevent ransomware and account takeover, detect insider threats, safeguard employee and consumer identities, and accelerate cybercrime investigations. SpyCloud’s data from breaches, malware-infected devices, and successful phishes also powers many popular dark web monitoring and identity theft protection offerings. Customers include seven of the Fortune 10, along with hundreds of global enterprises, mid-sized companies, and government agencies worldwide. Headquartered in Austin, TX, SpyCloud is home to more than 200 cybersecurity experts whose mission is to protect businesses and consumers from the stolen identity data criminals are using to target them now.

To learn more and see insights on your company’s exposed data, visit spycloud.com.

Our Mission:

Our mission is to make the internet a safer place by disrupting the criminal underground. Together with our customers and partners, we aim to end criminals’ ability to profit from stolen information.

Who We Are:

SpyCloud is a place for innovative, collaborative, and problem-solvers to thrive. Individually, we’re amazing, but together, we’re unstoppable. We celebrate diversity and various perspectives and aim to create an inclusive and supportive environment for all. We are proud to be an Equal Employment Opportunity and Affirmative Action employer of choice. All aspects of employment decisions will be based on merit, performance, and business needs. We do not discriminate on the basis of any status protected under federal, state, or local law. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Women, minorities, individuals with disabilities, and protected veterans are encouraged to apply. SpyCloud complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

SpyCloud expressly prohibits any form of workplace harassment. Improper interference with the ability of SpyCloud’s employees to perform their job duties may result in discipline up to and including discharge. SpyCloud shares the right to work and participates in the E-Verify program in all locations.

If you need assistance or accommodation due to a disability, you may contact us.

Our Culture:

Our culture is something really special. We’re all driven to disrupt the cybercriminal economy as we keep customer accounts safe from compromise. We support a truly worthy and serious mission, but we have fun doing it together. If you are driven, inventive, and collaborative, you’ll fit right in.

SpyCloud’s Recruitment Policy:

We will never ask an applicant for sensitive or personal financial information during the recruitment process. We advise all applicants seeking employment with SpyCloud to review available information on recruitment fraud. Anyone who suspects that they have been contacted by someone falsely representing SpyCloud should email careers@spycloud.com.

Compensation Transparency Policy:

At SpyCloud, we believe in transparency and fairness in compensation. We strive to ensure that all employees are fairly compensated for their contributions, and we openly discuss our compensation philosophy and structure. We are committed to providing competitive salaries and benefits packages to attract and retain top talent, and we encourage open dialogue and feedback regarding compensation matters.

Learn more and apply: SpyCloud Careers