Writing.io Jobs

Find the best remote jobs. Answer a few questions and we'll deploy a powerful assistant to help you search, create alerts, and more.

1 What roles are you open to?

2 Experience level

3 Work style

Did you know? If memory is enabled, Writing.io can remember your job search preferences and help you to improve your resume, craft customized outreach and more.

Operations JIRA Administrator

Administers JIRA systems to support DoD mission requirements, managing workflows and project tracking infrastructure for a federated data ecosystem.

Mid Posted about 14 hours ago Himalayas
What this role involves
SOSi is seeking a JIRA Administrator to support mission requirements for a structured approach to further develop, integrate, and sustain a scalable, federated data ecosystem that enhances interoperability, governance, and mission-driven analytics for a DoD customer.
Read the full description
Operations Harney & Sons Fine Teas: Associate – ERP Operations (SAP Business One)

Manages SAP Business One ERP system, builds automated workflows connecting business systems, analyzes operational data, and creates reports to streamline tea production and distribution operations.

Mid Onsite Posted 1 day ago We Work Remotely — Programming
What this role involves

Headquarters: Millerton, NY
URL: https://www.harney.com

About the role

Harney & Sons has been making and selling fine tea from Millerton, New York for over four decades. We are family-owned, we are growing, and we run our business through a single ERP system: tea production and blending, direct-store-delivery truck distribution, a Shopify storefront, and wholesale accounts across the country and overseas.

This role sits at the center of that. You will work inside SAP Business One to build the processes, reports, and tools the business runs on, and you will learn how tea gets blended, packed, loaded onto a truck, and delivered.

A meaningful share of the work is hands-on building. Our systems have to talk to each other — the ERP, the storefront, the shipping and distribution side — and the automations that connect them need someone who can write the queries and scripts behind them and prove they actually work.

You will report directly to the Director of ERP and Manufacturing Operations. The team is small, so your work is visible and you will see the results of what you build.

What you will do

  • Develop and maintain processes in SAP Business One to support and streamline business operations..
  • Build, test, and maintain automated workflows and integrations that move data between SAP Business One and the other systems in the tech stack, including writing the SQL and scripts they depend on.
  • Continually validate results of queries, workflows, dashboards, and other automations to ensure that business decisions are being made with accurate information. 
  • Analyze operational data to surface trends and track down anomalies, then explain what you found.
  • Spot gaps and friction in operations and proactively develop tech-driven solutions to streamline processes.
  • Create reports and dashboards for increased business insights, while tracking adoption and end-user usage. 
  • Train end users, write the documentation, and measure adoption rates. 
  • Learn the Harney & Sons operation (production, distribution, ecommerce, and wholesale) well enough to spot problems before anyone files a ticket.
  • When we work with outside implementation consultants, document requirements, track deliverables, and flag slippage early.
  • Write clear progress updates and brief the departments affected by what you are building.

Who we are looking for

  • You like taking apart how something works and figuring out why it breaks.
  • You thrive in a cross-functional, collaborative work environment. 
  • You have already outgrown spreadsheets for the harder problems and reach for code when it is the better tool.
  • You have strong communication skills and can communicate technical information in simple terms.
  • You follow through: a small improvement that actually ships beats a big plan that never does.
  • You can proactively spot and address errors and inefficiencies. 
  • You do not trust your own output until you have tested it. You care about data being right, and about keeping it secure.
  • A bachelor’s degree in computer science, information systems, business, accounting, supply chain, or a related field — or equivalent hands-on experience.

Technical skills we need

  • SQL. You can write joins and aggregations, read someone else’s query, and work out why a result set has the wrong row count. You do not need to be a database administrator.
  • Scripting, ideally Python. Enough to read, modify, and debug a script that transforms data or calls an API, and enough appetite to write your own from scratch.
  • APIs. A working understanding of requests and responses, authentication, pagination, and what happens when a call fails halfway through a batch.
  • A testing instinct. When you build something that moves data, you should already be wondering how you would prove it moved the data correctly.

Helpful, but not required

  • ERP exposure. Any system counts: SAP Business One, NetSuite, Dynamics, Acumatica, Epicor, or even a warehouse or accounting system you had to bend to your will.
  • Integration or workflow automation platforms. Any low-code tool where you assemble a data flow visually but still write the logic and the queries underneath it.
  • SAP Business One Service Layer or DI API, or any ERP’s API for reading and writing records programmatically.
  • Reporting tools. Power BI, Tableau, or similar.
  • Crystal Reports or SAP Business One Query Manager.
  • Manufacturing, food and beverage, or distribution experience, particularly anything involving lot codes, expiration dating, or traceability.

 

 

 

To apply: https://weworkremotely.com/remote-jobs/harney-sons-fine-teas-associate-erp-operations-sap-business-one

Read the full description
Operations Case Officer - Medical Information Exchange (FT & Hybrid) at MedHealth

Manages client cases and coordinates medical information exchanges between healthcare providers and clients through a secure platform.

Mid Hybrid Posted 1 day ago RemoteFirstJobs Product
What this role involves

Company Description

At Unified Healthcare Group (UHG), We Are Continuing To Grow the Medical Information Exchange Department and looking for a permanent full-time employee who can start as soon as possible.

Our purpose is to make it easier for Businesses and Healthcare Providers to transact effectively and achieve better outcomes through the medEbridge¼ platform. We provide secure online access to a national marketplace of GP’s, Specialists, Nurses, Allied Health Professionals and more.  Our customers connect easily with health practitioners using this platform to access information quickly to make informed decisions and improve outcomes for their clients who have suffered personal injuries such as road or workplace accidents.

Job Description

As the business is expanding and our customers grow, we are seeking more enthusiastic people to join a team who is committed to doing their best work every day guided by our values – Care, Accountability, Teamwork, Integrity and Excellence. An engaging personality, and a passion for delivering exceptional service will be important to succeed in this role.

Successful applicants will join our dedicated case management team, responsible for liaising with our customers and healthcare providers to facilitate the exchange of health and medical information with speed, simplicity, and security.

Key responsibilities include, but are not limited to:

  • Management of a portfolio of clients, ensuring your caseload is actioned within timeframes specified in our service level agreements
  • Liaising with specialists and medical clinics to obtain medical records on behalf of clients.
  • Writing accurate case notes in the medEbridge platform
  • Relationship management between clients and UHG
  • Data entry and ad hoc administrative duties where required.

Qualifications

What you’ll need:

  • Excellent verbal and written communication skills
  • Ability to negotiate, influence and manage conflicts effectively
  • The ability to multitask in a fast-paced environment
  • Exceptional time management and organisational skills
  • Technology savvy with intermediate Microsoft Office Suite skills, namely Outlook, Word, and Excel
  • Knowledge or understanding of how health practitioners and in-particular GP’s work, or injury rehabilitation, or within the legal or insurance practices is an advantage but not essential.

Additional Information

Be part of the MedHealth group, where our core values are shaped by what matters most to our people and how we deliver meaningful services. Head to www.medhealth.com.au for further details.

The benefits we offer:

  • Employee initiatives for health insurance, fitness and travel perks
  • Exclusive employment discount program
  • Health, Wellness & Financial wellbeing
  • Hybrid working arrangements
  • Novated leasing and specified salary sacrificing
  • Paid parental leave (criteria applies)
  • Purchased leave
  • Hybrid working arrangements
  • Close to public transport

Our culture is ALIVE - whether it be our virtual catch ups, company lunches, town hall meetings or after-work drinks - we’re always up to something fun! Our teams are making a difference to the community that we serve - be it through volunteering, helping to raise funds or working with our network of health providers, we connect our community partners to the support they need.

A full position description is available upon request from HR on [email protected]

\*\* We will not be able to support international applicants for this role.

You are welcome here.

Our fast-growing team of more than 4,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQIA+ community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.

Read the full description
Operations Clinical Trial Manager at Caribou Biosciences

Manages operational execution and oversight of global clinical trials from start-up through close-out, ensuring regulatory compliance and quality standards.

Mid Hybrid Posted 1 day ago RemoteFirstJobs Product
What this role involves

Caribou Biosciences is a leading clinical-stage CRISPR genome-editing biopharmaceutical company dedicated to developing transformative therapies for patients with devastating diseases. Our next-generation genome-editing technology enables superior precision to develop cell therapies that are armored to potentially improve activity against diseases. We believe the future of cell therapy is off-the-shelf, and we are advancing our pipeline of off-the-shelf, or allogeneic, cell therapies from our CAR-T cell therapy platform as readily available treatments for patients with hematologic malignancies and autoimmune diseases.

Members of the Caribou herd open their minds to new ideas and welcome diverse perspectives. We proudly assert that teams do their best work when their members are personally engaged, their ideas are taken seriously, and contributions are recognized. Members of the herd work from our headquarters in Berkeley, California, or remotely.

We are seeking a Clinical Trial Manager (CTM) to join our Clinical Operations group. You will be responsible for the operational execution and Sponsor oversight of global clinical trial activities from study start-up through study close-out. The CTM ensures trials are conducted in accordance with ICH-GCP, applicable country regulations, standard operating procedures, and study-specific protocols.

The CTM will report to the Director of Clinical Operations. This position may be onsite, hybrid, or remote.

Responsibilities:

Study Management

  • Manage operational activities related to all phases of clinical studies, including study/site feasibility, start-up, maintenance, and close-out
  • Support study operational planning and execution, including site and vendor identification, evaluation, qualification, and oversight
  • Implement operational strategies to support timely patient enrollment and maintain high standards for site monitoring and trial execution
  • Manage operational aspects of clinical trials throughout the study lifecycle from study start-up through to Clinical Study Report completion
  • Develop and manage study-specific operational tools, documentation, timelines, trackers, and communications, while coordinating cross-functional development and review of key study documents
  • Manage trial-level operational risks, including identification, assessment, tracking, mitigation, and documentation to ensure compliance, and quality across trial activities
  • Organize and prepare for study-related meetings, including agendas, minutes, presentations, and action items

CRO and Vendor Oversight

  • Provide Sponsor oversight of CRO performance related to site qualification, site initiation, monitoring, enrollment, data quality, sample logistics, and site close-out activities
  • Review vendor performance, deliverables, key performance metrics, and governance activities to ensure contractual obligations and study expectations are met
  • Collaborate with Supply Chain, CROs, and external vendors to support investigational product, laboratory, sample management, and study supply logistics
  • Review and verify service provider deliverables and operational activities for quality and timeliness

Data Review and Quality Oversight

  • Perform ongoing Sponsor data review to identify trends and support query management, protocol deviation review, safety review, and issue resolution
  • Review monitoring visit reports and, as appropriate, participate in co-monitoring, monitoring, or oversight visits.
  • Support oversight of clinical site performance through review of study metrics, monitoring data, and trends
  • Ensure all trial operations are executed within timelines and budgets while adhering to ICH-GCP, applicable regulations, and company procedures

Trial Master File and Inspection Readiness

  • Maintain and oversee the Trial Master File (TMF), ensuring completeness, quality, and continuous inspection readiness
  • Review and/or approve site-specific documents, including informed consent forms, site budgets, monitoring reports, and other study documentation
  • Support the preparation, conduct, and follow-up of audits and inspections, including site, vendor, and internal quality audits

Cross-Functional Collaboration

  • Provide timely updates on trial progress, operational risks, and mitigation strategies to stakeholders
  • Support the development and implementation of study training for investigators, site staff, and internal teams
  • Collaborate effectively with Clinical Development, Data Management, Biostatistics, Regulatory Affairs, Medical Monitoring, Drug Supply, Quality Assurance, Safety, and other cross-functional partners to ensure successful trial execution
  • Support Clinical Operations process improvements, infrastructure development, and other strategic initiatives as assigned

Requirements :

  • BS degree in the life sciences with a minimum of 6+ years in Clinical Operations, with a MS degree in the life sciences with a minimum of 4+ years of Clinical Operations experience
  • 3 years of Sponsor Clinical Trial Management experience
  • Experience supporting complex global Phase III clinical trials
  • Cell therapy or Oncology Experience
  • Strong understanding of ICH-GCP, FDA, EMA, and applicable global regulatory requirements
  • Demonstrated proficiency in technology use, documentation practices, and sound business acumen
  • Advanced proficiency in Microsoft 365 (Word, Excel, PowerPoint, Outlook, and SharePoint)
  • Strong attention to detail and a commitment to producing high-quality work
  • Excellent written and verbal communication and interpersonal skills
  • Ability to travel up to 20% based on business needs

Nice-to-haves:

  • Experience working in a fast-paced, dynamic start-up biotechnology environment

Caribou compensation and benefits include:

  • Comprehensive compensation package, which includes competitive salary, bonus, and equity for all employees
  • Salary Range: $160,000 - $175,000; this represents the present low and high end of the Company’s pay range for this position; actual pay will vary based on various factors, including but not limited to location, skill, experience, and performance
  • Generous paid vacation time, in addition to company-observed holidays
  • Excellent medical, dental, and vision insurance
  • 401(k) retirement savings plan, which includes matching employer contributions
  • Employee stock purchase plan (ESPP)
  • Tuition reimbursement program

The benefits and stock purchase described above are subject to the terms and conditions of any governing plans, policies, practices, agreements, or other materials or documents as in effect from time to time, including but not limited to terms and conditions regarding eligibility.

Caribou is an equal opportunity employer and does not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical conditions, veteran status, sexual orientation, gender (including gender identity and gender expression), sex (which includes pregnancy, childbirth, and breastfeeding), genetic information, taking or requesting statutorily protected leave, or any other basis protected by law. In addition, Caribou prohibits the harassment of any individual on any of the bases listed above or any other characteristics protected under federal, state, or local laws.

Legal authorization to work in the United States is required. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

  • We do not accept unsolicited resumes or candidate submissions from staffing agencies. All agencies must have a valid written agreement with Caribou Biosciences, Inc. for service in place. Any resume or candidate submitted by a staffing agency without such an agreement in place will be considered unsolicited, and Caribou Biosciences, Inc. will not be obligated to pay any referral or placement fee.
Read the full description
Operations Speaker Operations Manager at CyberRisk Alliance

Manages end-to-end speaker logistics, travel coordination, and on-site support for national cybersecurity conferences and events.

Mid Hybrid Posted 1 day ago RemoteFirstJobs Product
What this role involves

Speaker Logistics Manager

Location: NYC, NY or Remote

Reporting To: VP, Event Productions

We are seeking a highly organized and detail-driven Speaker Logistics Manager to support our portfolio of national cybersecurity events, including Identiverse, InfoSec World, and MSSP Alert Live. This role is responsible for delivering a seamless, high-touch experience for speakers while ensuring flawless logistical execution across all event phases. You’ll work at the center of our event operations - partnering with programming, marketing, and production teams to manage speaker communications, travel, and on-site coordination. The ideal candidate thrives in fast-paced environments, anticipates challenges before they arise, and brings a customer-first mindset to every interaction.

A successful candidate will be proactive, highly organized, and enthusiastic with excellent communication skills. A “can-do” attitude is a must.

Primary Job Responsibilities:

  • Own end-to-end speaker logistics for events, including onboarding, communication, travel coordination, and on-site support
  • Serve as the primary point of contact for speakers, ensuring a high-quality, professional experience from confirmation through post-event follow-up
  • Coordinate travel arrangements (flights, hotels, ground transportation) in alignment with budget and company policies
  • Manage speaker schedules, session details, and rehearsal timelines to ensure smooth program execution
  • Partner cross-functionally with programming, marketing, production, and operations teams to align on speaker needs and event requirements
  • Track and maintain accurate speaker records, contracts, bios, headshots, and presentation materials
  • Ensure timely collection and review of speaker deliverables (presentations, AV needs, special requests)
  • Anticipate and resolve logistical issues proactively, both pre-event and on-site
  • Support on-site execution, including speaker check-in, green room management, and session transitions
  • Monitor budgets related to speaker travel and logistics, identifying cost efficiencies where possible
  • Continuously improve speaker processes, tools, and communications to enhance efficiency and experience
  • Frequency of travel: up to 25% annually

Qualifications:

  • 3 years+ of experience in event operations, conference production, speaker management, or a related field
  • Proven experience supporting logistics for multi-speaker programs, ideally within B2B or large-scale conferences
  • Demonstrated ability to manage multiple projects and deadlines in a fast-paced environment
  • Strong organizational skills with high attention to detail and follow-through
  • Self-motivated, strategic thinker with a collaborative, solution-oriented approach ‱
  • Experience in Swoogo and Sessionboard is a plus
  • Exceptional organizational, project, and time management skills with a strong attention to detail
  • Proficiency in the MS Office suite (Word, Excel and Power Point)
  • Knowledge of and interest in information security markets desired
  • Strong oral and written communication skills, and executive presence
  • Able to lift up to 20 lbs
  • Ability to travel periodically throughout the year to support onsite events operations

Job Information (NYC)

For individuals assigned and/or hired to work in New York City, CRA is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to New York City and takes into account numerous factors that are considered in making compensation decisions including but not limited to a candidates’ qualifications, skills, competencies, experience and location.  A reasonable estimate of the current range is $65,000 to $70,000, which does not include other compensation benefits package.

Equal Employment Opportunity

CyberRisk Alliance is committed to equal employment and advancement opportunity for all employees and candidates for employment without regard to race, color, ancestry, national origin, religious creed, gender, physical or mental disability, veteran status, sexual orientation, age or marital status in accordance with the applicable laws and regulations.

About CyberRisk Alliance

CyberRisk Alliance provides business intelligence that helps the cybersecurity ecosystem connect, share knowledge, accelerate careers, and make smarter and faster decisions. Through our trusted information brands, network of experts, and innovative events we provide cybersecurity professionals with actionable insights and act as a powerful extension of cybersecurity marketing teams. Our brands include SC Media, the Official Cybersecurity Summits, TECHEXPO Top Secret. Security Weekly, InfoSec World, Identiverse, Cybersecurity Collaboration Forum, Cybersecurity Collaborative, ChannelE2E, MSSP Alert, LaunchTech Communications, Execweb and ChannelPro Network. More information is available at CyberRiskAlliance.com.

Read the full description
Operations Sustainability Affairs Manager at 成郜蓝éșŠç”°æ—…æžžç­–ćˆ’èźŸèźĄæœ‰é™ć…Źćž

Manages sustainability communications, EPR reporting, B Corp recertification, and regulatory compliance for an eco-friendly cleaning products company.

Mid Posted 3 days ago RemoteFirstJobs Product
What this role involves

Blueland is reimagining everyday cleaning essentials with safe, products that are free from single-use plastic and eliminate the need to choose between what’s safe for your family, good for the planet, and proven to work. With 45 patents granted & 39 patents pending worldwide, Blueland’s innovative products have diverted over 1 billion single-use plastic bottles from landfills and oceans and 7.5 million pounds of CO2 from the atmosphere since 2019. While traditional cleaners are packaged in plastic and may contain up to 95% water, all Blueland products utilize tablet or powder formats, designed to be used directly or mixed with household tap water, and come in compostable or recyclable packaging. From the kitchen sink to the laundry room, we create products families can trust and afford to use over and over (and over) again. Available on Blueland.com and nationwide at Target, Costco, Whole Foods and select local retailers.

In a world where half of the planet’s carbon emissions come from just 36 companies, we believe that business should be a force for good and that mission and profit are not mutually exclusive—in fact, we’re proof of it. We’re committed to holding ourselves to the highest parental and environmental standards—which includes ongoing and unbiased certifications from trusted third-party organizations like Cradle to Cradle, EPA Safer Choice, USDA BioPreferred, Leaping Bunny, and EWG Verified. We’re also a Certified Climate Neutral business and certified B Corp “Best for the World.”

Blueland was featured on the Season 11 premiere of Shark Tank and successfully secured an investment. We’re also well-funded by top tier venture capital firms as well as notable investors including Gwyneth Paltrow, Justin Timberlake and founders of Sweetgreen, Thrive Market, Honest Company, Rent the Runway, and Bonobos. Our products have been featured across top tier outlets including the New York Times, Fast Company, TechCrunch, VOGUE, Wall Street Journal, Inc., and more.

About the Role

Blueland is looking for a part-time Sustainability Affairs Manager to provide temporary coverage for our Regulatory & Sustainability team. This engagement will provide ongoing product sustainability communications, Extended Producer Responsibility (EPR) reporting, B Corp recertification preparation, and Stage Gate reporting. You’ll step into an established workflow with existing instructions and reference sources, keeping our sustainability data accurate and our cross-functional partners supported without interruption.

Responsibilities

  • Maintain and validate product sustainability statistics used in retail materials and product detail pages, following established instructions and reference sources.

  • Support EPR (Extended Producer Responsibility) reporting through data collection and development or completion of California’s ISR (Individual Source Reduction) requirements.

  • Support the B Corp gap assessment and preparation for the next recertification cycle.

  • Provide sustainability inputs for monthly and quarterly Stage Gate updates, including:

  • Reporting the carbon impact of active projects

  • Tracking progress against Science Aligned Targets using quarterly footprint data

  • Sharing updates on carbon-reduction projects

Qualifications

  • Bachelor’s degree in sustainability, environmental science, public policy, or a related field - or equivalent relevant professional experience

  • 3+ years of experience in corporate sustainability, ESG, compliance, or a related field

  • Working knowledge of environmental reporting and compliance frameworks; familiarity with packaging EPR and California source-reduction requirements is strongly preferred

  • Experience supporting B Corp certification, recertification, or completion of the B Impact Assessment is preferred.

  • Familiarity with corporate greenhouse-gas accounting, carbon-reduction targets, and communicating project-level carbon impacts.

  • Strong analytical skills and proficiency in Excel or Google Sheets, including the ability to validate data, identify inconsistencies, and maintain clear supporting documentation.

  • Comfortable working independently from established processes and documentation, with minimal ramp-up time.

  • Exceptional attention to detail, data accuracy, organization, and follow-through.

Compensation & Schedule

  • $50/hour at 20 hours per week

  • Contract, part-time position from late August/early September 2026 through January 2027

  • Reports to Chief Innovation Officer

  • Remote within the US

We prioritize our planet and our people. In addition to salary compensation, we offer various other benefits to ensure our team members can be their best self, both in and outside of work. Benefits for full time roles include: health benefits, stock options, generous paid time off, paid holidays, paid civic engagement days, paid parental leave, 401k (employee contribution), professional development stipends, remote work reimbursements, various discounts to like-minded companies and more.

At Blueland we believe in order to build a better future and planet, we must advocate for diversity, equity and inclusion. We are proud to have assembled a diverse team and strongly encourage you to apply even if you don’t meet every qualification.

View our California Personnel and Applicant Privacy Notice.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Operations External Manufacturing Coordinator, THC at JuneShine

Coordinates production operations across contract manufacturing partners, managing schedules, relationships, and day-to-day execution of THC beverage manufacturing.

Mid Onsite Posted 3 days ago RemoteFirstJobs Product
What this role involves

The Task At Hand:

At JuneShine Brands, we believe great products are built through great partnerships.

As a Manufacturing Coordinator, you’ll serve as the operational representative for your assigned contract manufacturing partners, helping ensure scheduled production of our THC beverage portfolio - spanning 750mL bottles, 12oz cans, 2oz shot bottles, and Snap Packs - occurs safely, efficiently, and according to plan. You’ll build strong relationships, solve problems in real time, and work closely with internal teams and manufacturing partners to execute JuneShine Brands’ production plans across every format.You’ll spend time where the work happens: on production floors, in batching rooms, beside bottling, canning, shot-bottle, and Snap Pack lines, and alongside plant leadership. As you develop a deep understanding of each manufacturing partner’s capabilities, constraints, and opportunities across every format JuneShine Brand produces, you’ll become a trusted extension of both JuneShine and our manufacturing partners.

If you enjoy solving problems, building relationships, and seeing products come to life, this role offers the opportunity to make a direct impact on every THC product that leaves our manufacturing partners, while growing your expertise in manufacturing operations.

Please note, we are currently hiring for TWO Coordinator positions!

Who You Are:

  • Operations-focused manufacturing professional with 2+ years of experience in beverage, food, CPG, or other manufacturing environments; THC or cannabis beverage experience is a plus
  • Comfortable on both the production floor and in the ERP, managing work orders, inventory, and manufacturing documentation
  • Excited to build strong relationships with contract manufacturing partners while supporting product launches, production, and operational execution
  • Naturally curious, organized, and solutions-oriented, with a desire to learn and grow in a fast-paced manufacturing environment
  • Strong communicator who enjoys collaborating across Supply Chain, Quality, Operations, and manufacturing partners
  • Willing to travel approximately 60% to support manufacturing partners where the work happens

What You’ll Do:

  • Serve as JuneShine Brand’s operational representative across our network of contract manufacturing partners
  • Build strong relationships with production, quality, and plant leadership while supporting day-to-day manufacturing operations
  • Walk production floors across bottling, canning, shot-bottle, and Snap Pack lines to monitor manufacturing execution, identify risks, and support product launches, scale-ups, and operational improvements
  • Verify production readiness across all packaging formats - bottles, cans, shot bottles, and Snap Packs - through inventory spot checks, production documentation, and ERP accuracy
  • Process production work orders, purchase orders, inventory transactions, and manufacturing records within Ekos
  • Investigate operational and quality issues, partnering with internal teams and manufacturing partners to develop practical solutions
  • Act as the communication bridge between our manufacturing partners and internal Supply Chain, Quality, Innovation, Logistics, and Finance teams
  • Identify opportunities to improve manufacturing performance, communication, and partner execution

Must Haves:

  • 21 years of age or older at time of application
  • 2+ years of experience in beverage, food, CPG, or manufacturing, including supporting contract manufacturing operations
  • Experience with ERP or production management systems (Ekos preferred), including work orders, inventory transactions, and manufacturing documentation
  • Solid understanding of manufacturing operations and inventory management, and how production decisions affect cost, quality, and supply
  • Strong relationship-builder who collaborates well with production, quality, and cross-functional teams
  • Strong organizational, communication, and problem-solving skills; able to manage multiple priorities in a fast-paced environment
  • Able to travel approximately 60%+ (more during launches and key initiatives) to support manufacturing partners

Nice to Haves:

  • Experience in THC, hemp-derived, cannabis, alcoholic beverage, or other regulated beverage manufacturing
  • Experience across multiple packaging formats (bottling, canning, shot bottles, multipack/Snap Pack assembly)
  • Experience supporting product launches, scale-ups, or continuous improvement initiatives
  • Familiarity with Lean Manufacturing, KPI tracking, or root cause problem solving
  • Experience with Ekos or similar ERP systems
  • Experience working directly with contract manufacturers or external production partners
  • Naturally curious - enjoys asking questions and continuously learning new processes

Compensation, Benefits + Perks:

Compensation:

  • $75,000 - $85,000,  per year
  • The final offer will be based on several factors, including experience, skills, location and overall expertis e

Perks + Benefits:

  • Unlimited Paid Time Off
  • Paid sick leave in accordance with state and local laws
  • Healthcare coverage: up to 90% company contribution for employees and 25% for dependents
  • Voluntary vision, dental, and accidental plans
  • 401(k) with up to 4% company match, free financial coaching, student loan match support, and 529 education savings accounts
  • 12 weeks of paid Equal Parental Leave, $500 Baby Bonding Bucks, and a sustainable baby gift
  • Dedicated parental leave support, including a personalized dashboard, full pay transparency, and a specialist to handle every logistical detail so you can focus on your family
  • Product and soft goods discounts & perks
  • And more!

Who We Are

Our Company

JuneShine Brands was built by people who believe you shouldn’t have to choose between living well and working hard. Our founders met through a shared love of surfing, the outdoors, and chasing experiences worth having. That spirit still runs through everything we do.

We are a company with a purpose beyond profit. Every brand we build exists for a reason. We believe the next generation of consumers will choose brands that reflect their values, and we intend to build exactly those brands.

We hire exceptional people and get out of their way. Flexible hours, no micromanagement, and trust as the default — we take cues from Yvon Chouinard’s Let My People Go Surfing, a book we give every new hire on day one. What we ask in return is simple: own your work, deliver with excellence, and never let flexibility come at someone else’s expense.

We value people who are hungry and humble, who take ownership without being asked, who move fast without cutting corners, and who make everyone around them better. If that sounds like you, we’d love to meet you.

JuneShine Brands is a purpose-driven organization composed of a diverse and dynamic group of individuals with varied backgrounds, passions, and beliefs. We are committed to fostering an inclusive environment where everyone’s unique perspectives are valued. We seek to hire self-motivated, independent thinkers, who embrace challenging the status quo. Join us at JuneShine Brands where you’re encouraged to bring your authentic self to your craft every day. As a proud equal opportunity employer, we are dedicated to ensuring fairness and equity in our hiring practices.

You must reside in the United States to be considered for this position.

This role supports multiple beverage brands within the JuneShine Brands portfolio, including alcohol and hemp-derived THC beverages.

All Juneshine Brands products are intended for adults 21+.

©2025 Juneshine Brands| www.juneshine.com | www.drinkwillies.com | www.flyingembers.com | Please enjoy responsibly. All rights reserved.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Operations Manager, Clinical Operations at Curai Health

Manages day-to-day execution of a 24/7 virtual primary care clinic, supervising non-clinician staff, optimizing clinician scheduling, and driving patient throughput and service levels.

Mid Remote Posted 3 days ago RemoteFirstJobs Product
What this role involves

At Curai, we believe that access to high-quality healthcare is a fundamental human right, not a privilege. Our mission is to radically transform healthcare by harnessing the power of artificial intelligence and clinical expertise to make care more affordable, accessible, and effective for everyone.

Curai Health is an AI-powered, virtual multispecialty primary care clinic on a mission to improve access to care at scale. As the pioneer in deploying machine learning into clinical workflows, Curai Health enables its dedicated, specially trained clinicians to deliver primary care to more people at a fraction of the cost. Easy-to-use and convenient, Curai Health partners with insurers and health systems to keep patients engaged in their care over time, improving health outcomes and reducing costs.

Our company is remote-first and we consider candidates across the United States. Our corporate office is located in San Francisco. This is a Curai Health, Inc. position.

About the Manager of Clinical Operations role

The Manager, Clinical Operations is a hands-on operational leader who owns the real-time execution of Curai Health’s 24x7x365 virtual primary care clinic, operating across 50 US states plus the District of Columbia. Reporting directly to the Chief Operating Officer, this leader runs the day-to-day engine of the clinic: directly supervising the non-clinician care team, owning clinician scheduling and coverage, and driving patient queue flow and throughput against defined service level agreements.

This is an execution-first role for someone who runs toward operational problems, makes fast decisions under pressure, and holds a high bar for throughput and quality at the same time. Because Curai is an AI-first company, this leader is expected to be genuinely comfortable in AI-forward workflows — actively using AI tools to improve their own productivity and to make the entire care team more efficient. The Manager, Clinical Operations works closely with the Medical Director and clinical leadership but is independently accountable for the operational levers that keep the clinic staffed, moving, and meeting its targets. The ideal candidate thrives in a fast-paced, technology-forward environment and is energized by keeping a live clinic running smoothly.

Team Supervision (Non-Clinician Care Team)

  • Directly supervise, coach, hire, onboard, and develop the non-clinician care team (medical assistants, prior authorization specialists, clinical operations specialists), setting performance expectations, quality standards, and productivity targets
  • Build a positive, accountable, high-performing remote team culture, serving as the primary escalation point during operating hours, while coaching the team to adopt AI tools that raise individual and team efficiency

Clinician Scheduling & Coverage

  • Own clinician scheduling and coverage planning across a 24x7x365 operation, building schedules across time zones, shifts, and visit types (async, live chat, audio-video), and managing PTO, shift swaps, and coverage gaps with clinical leadership
  • Coordinate real-time staffing decisions and surge coverage, using data and AI-enabled forecasting to anticipate near- and medium-term needs and flag capacity risks

Clinic Flow, Queue Management & Throughput

  • Own real-time patient queue management — monitoring, balancing, and prioritizing across visit types to meet SLAs — while driving throughput by reducing wait times, optimizing case distribution, and clearing backlogs
  • Identify bottlenecks and implement process and AI-driven improvements to speed up care without sacrificing quality, making same-day staffing/prioritization calls and partnering with clinicians to keep their path clear for patient care

AI-Forward Ways of Working & Innovation

  • Champion responsible, safe integration of AI tools into operational and care-team workflows, continuously identifying and rolling out AI-driven efficiencies while modeling AI use for personal productivity (reporting, analysis, communication, decision support)
  • Partner with Product, Engineering, and Data Science on tooling and automation, maintaining a growth mindset to rethink how work gets done as AI capabilities evolve

Performance, Metrics & Financial Stewardship

  • Develop, monitor, and report KPIs for clinic operations (SLA attainment, wait times, throughput, utilization, cost per visit), providing regular reporting and improvement recommendations to leadership
  • Staff to demand within budget, stewarding labor and operational costs to support the clinic’s annual operating plan

Cross-Functional Collaboration

  • Collaborate closely with the Medical Director, clinical leadership, Business Operations, and People Operations, and partner with Provider Operations on credentialing/licensing to support on-time starts and high-touch onboarding
  • Build strong, respectful relationships with clinicians to support satisfaction and retention, communicating clearly across clinical and non-clinical audiences

What You’ll Need

  • Bachelor’s degree required
  • 5-7 years of experience in clinical or healthcare operations, including direct experience running the day-to-day operations of a clinic or medical group
  • 3+ years of people leadership experience directly supervising non-clinician staff (e.g., medical assistants, prior authorization specialists, clinical operations specialists)
  • Demonstrated ownership of clinician scheduling/coverage and/or real-time queue and throughput management
  • Proven track record of improving operational KPIs (SLA attainment, throughput, utilization) in a fast-paced environment
  • Comfort and enthusiasm working in AI-forward workflows, with a demonstrated ability to use AI tools to improve personal and team efficiency
  • Comfort working in a 24x7x365 care delivery operation, including outside traditional business hours when required by the needs of the medical group
  • Demonstrated success leading in a fully remote environment and collaborating cross-functionally

Preferred

  • Master’s degree in healthcare administration, business, or a related field
  • Experience in telehealth, virtual care, or digital health
  • Experience in high-growth, rapidly scaling organizations
  • Experience with workforce management and scheduling tools
  • Hands-on experience deploying AI tools or automation to improve operational workflows

Salary: $140k-$150k/year

Compensation: The pay range listed for this position reflects what Curai Health reasonably and in good faith expects to pay at the time of posting. Actual base salary will depend on a variety of factors, including your qualifications and years of relevant experience.

Culture: A mission-driven team of talented colleagues who are committed to living our values, collaborating closely, and driving meaningful impact in healthcare.

Benefits:

  • Comprehensive medical, dental, and vision coverage
  • Flexible spending plans
  • Responsible Vacation Policy
  • 401k plan with employer matching
  • 100% remote — work from home

Curai Health is an equal opportunity employer and is deeply committed to building a diverse and inclusive workforce. In keeping with our beliefs and values, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital or domestic partner status, sexual orientation, gender identity, disability status, veteran status, or any other legally protected characteristic. To promote an equitable and bias-free workplace, we set competitive compensation packages for each position and do not negotiate on our offers. We are looking for mission-driven teammates who embody our core values and appreciate our transparent approach.

Beware of job scam fraudsters! Our company uses @curai.com email addresses exclusively. We do not conduct interviews via text or instant message and we do not ask candidates to download software, to purchase equipment through us, or to provide sensitive personally identifiable information such as bank account or social security numbers. If you have been contacted by someone claiming to be from Curai from a different domain about a job offer, please report it as potential job fraud to law enforcement and contact us at [email protected].

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Operations Sustainability Affairs Manager at 成郜蓝éșŠç”°æ—…æžžç­–ćˆ’èźŸèźĄæœ‰é™ć…Źćž

Manages sustainability reporting, EPR compliance, and B Corp recertification documentation for a consumer products company.

Mid Posted 3 days ago RemoteFirstJobs Product
What this role involves

Blueland is reimagining everyday cleaning essentials with safe, products that are free from single-use plastic and eliminate the need to choose between what’s safe for your family, good for the planet, and proven to work. With 45 patents granted & 39 patents pending worldwide, Blueland’s innovative products have diverted over 1 billion single-use plastic bottles from landfills and oceans and 7.5 million pounds of CO2 from the atmosphere since 2019. While traditional cleaners are packaged in plastic and may contain up to 95% water, all Blueland products utilize tablet or powder formats, designed to be used directly or mixed with household tap water, and come in compostable or recyclable packaging. From the kitchen sink to the laundry room, we create products families can trust and afford to use over and over (and over) again. Available on Blueland.com and nationwide at Target, Costco, Whole Foods and select local retailers.

In a world where half of the planet’s carbon emissions come from just 36 companies, we believe that business should be a force for good and that mission and profit are not mutually exclusive—in fact, we’re proof of it. We’re committed to holding ourselves to the highest parental and environmental standards—which includes ongoing and unbiased certifications from trusted third-party organizations like Cradle to Cradle, EPA Safer Choice, USDA BioPreferred, Leaping Bunny, and EWG Verified. We’re also a Certified Climate Neutral business and certified B Corp “Best for the World.”

Blueland was featured on the Season 11 premiere of Shark Tank and successfully secured an investment. We’re also well-funded by top tier venture capital firms as well as notable investors including Gwyneth Paltrow, Justin Timberlake and founders of Sweetgreen, Thrive Market, Honest Company, Rent the Runway, and Bonobos. Our products have been featured across top tier outlets including the New York Times, Fast Company, TechCrunch, VOGUE, Wall Street Journal, Inc., and more.

About the Role

Blueland is looking for a part-time Sustainability Affairs Manager to provide temporary coverage for our Regulatory & Sustainability team. This engagement will provide ongoing product sustainability communications, Extended Producer Responsibility (EPR) reporting, B Corp recertification preparation, and Stage Gate reporting. You’ll step into an established workflow with existing instructions and reference sources, keeping our sustainability data accurate and our cross-functional partners supported without interruption.

Responsibilities

  • Maintain and validate product sustainability statistics used in retail materials and product detail pages, following established instructions and reference sources.

  • Support EPR (Extended Producer Responsibility) reporting through data collection and development or completion of California’s ISR (Individual Source Reduction) requirements.

  • Support the B Corp gap assessment and preparation for the next recertification cycle.

  • Provide sustainability inputs for monthly and quarterly Stage Gate updates, including:

  • Reporting the carbon impact of active projects

  • Tracking progress against Science Aligned Targets using quarterly footprint data

  • Sharing updates on carbon-reduction projects

Qualifications

  • Bachelor’s degree in sustainability, environmental science, public policy, or a related field - or equivalent relevant professional experience

  • 3+ years of experience in corporate sustainability, ESG, compliance, or a related field

  • Working knowledge of environmental reporting and compliance frameworks; familiarity with packaging EPR and California source-reduction requirements is strongly preferred

  • Experience supporting B Corp certification, recertification, or completion of the B Impact Assessment is preferred.

  • Familiarity with corporate greenhouse-gas accounting, carbon-reduction targets, and communicating project-level carbon impacts.

  • Strong analytical skills and proficiency in Excel or Google Sheets, including the ability to validate data, identify inconsistencies, and maintain clear supporting documentation.

  • Comfortable working independently from established processes and documentation, with minimal ramp-up time.

  • Exceptional attention to detail, data accuracy, organization, and follow-through.

Compensation & Schedule

  • $50/hour at 20 hours per week

  • Contract, part-time position from late August/early September 2026 through January 2027

  • Reports to Chief Innovation Officer

  • Remote within the US

We prioritize our planet and our people. In addition to salary compensation, we offer various other benefits to ensure our team members can be their best self, both in and outside of work. Benefits for full time roles include: health benefits, stock options, generous paid time off, paid holidays, paid civic engagement days, paid parental leave, 401k (employee contribution), professional development stipends, remote work reimbursements, various discounts to like-minded companies and more.

At Blueland we believe in order to build a better future and planet, we must advocate for diversity, equity and inclusion. We are proud to have assembled a diverse team and strongly encourage you to apply even if you don’t meet every qualification.

View our California Personnel and Applicant Privacy Notice.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Operations IT & Platform Engineer at Centrifuge

Manages cloud infrastructure, CI/CD pipelines, user access, and daily IT operations for a fintech engineering organization across multiple blockchains.

Mid Remote Posted 3 days ago RemoteFirstJobs Product
What this role involves

At Centrifuge, we’re not just talking about tokenization; we’re making it real. In the past year alone, we’ve partnered with S&P Dow Jones Indices, announced the first tokenized S&P 500 Index Fund, brought Janus Henderson’s AAA CLO strategy onchain, and crossed $1.7B in TVL. We’re also well-funded, backed by leading investors such as ParaFi Capital, Greenfield, Circle Ventures, and Coinbase. We’re live across more than ten blockchains and building the open infrastructure for real-world assets at scale.

We’re looking for a hands-on IT & Platform Engineer to keep the systems behind all of this running smoothly. You’ll be the operational backbone of our engineering org, helping with cloud infrastructure, CI/CD, access management, and day-to-day platform work that keeps a fast-moving team shipping without friction. Working directly alongside our DevOps & Security lead, you’ll take real ownership of how we operate, from the requests that unblock people every day to the infrastructure projects that scale the platform. You’ll also work closely with Engineering to harden and evolve the systems that a growing base of institutional partners depends on.

The role

You’ll be the person who keeps a real production fintech protocol running day to day: handling the access requests, deployments, and infrastructure tasks that our engineering org depends on, and making sure nothing blocks the team from shipping. You’ll work directly with our DevOps & Security engineer in a small, high-trust team, taking ownership of the operational and platform work so it runs smoothly and predictably. You’ll touch more infrastructure in six months than most engineers see in three years, across GCP, Cloudflare, CI/CD, and multi-chain deployments. If you’re process-oriented, like owning systems and documentation, and want to build a serious platform/DevOps career in Web3, this is the role.

This is a hands-on platform and operations role. Day to day you’ll keep engineering and IT operations running; over time you’ll take on larger infrastructure projects end to end.

Essential Job Functions

  • Respond to and resolve daily support requests from the team (Slack, tickets): the fast-turnaround work that keeps everyone unblocked.
  • Manage user access and identity across the stack: Google Workspace, GitHub, Notion, 1Password, and other SaaS. Handle onboarding, offboarding, seats, licenses, and permissions.
  • Administer SaaS and tooling: account provisioning, license management, and vendor tools day to day.
  • Execute deployments and maintain CI/CD release pipelines (GitHub Actions across our repos).
  • Operate and maintain cloud infrastructure on GCP (Cloud Run, IAM, Cloud Functions) and Cloudflare (DNS, WAF, Access).
  • Create and maintain operational documentation and runbooks so common tasks are repeatable.
  • Build and run monitoring and alerting across our applications and backend services.
  • Take on infrastructure initiatives end to end: migrations, deprecations, environment hardening, and standing up hosting for new internal apps and databases.
  • Learn Web3/blockchain operations hands-on.
  • Work across European and US timezones in a fully remote, high-compliance environment where security and quality standards are high.

Tech stack: GCP, Cloudflare, GitHub Actions, Docker, Terraform, Python/Bash, plus Web3 tooling.

Education and experience

  • 3+ years in DevOps, platform, infrastructure, or strong IT/sysadmin roles.
  • Strong Linux/Unix fundamentals and scripting (Bash, Python).
  • Hands-on cloud experience (GCP ideal): Cloud Run, IAM, networking.
  • CI/CD experience, ideally GitHub Actions; solid Git/GitHub.
  • Comfortable owning Cloudflare, DNS, and web-layer security.
  • Excellent written English and a documentation-first, process-oriented mindset.
  • Comfortable working with AI-assisted tooling to move faster (we lean on it heavily).
  • Nice to have: Terraform/IaC, exposure to compliance frameworks (SOC2, ISO 27001), and curiosity about Web3/blockchain. Prior Web3 experience is a plus, not a requirement.

Working conditions

This is a full-time, permanent role. We work fully remote with a European base, generally around 09:00 to 17:00 local time, with the flexibility to overlap US hours when something needs it. There’s an annual learning budget for courses, conferences, and certifications, and the occasional out-of-hours moment when a production incident needs attention, typically only a handful of times a year and always with escalation support behind you.

Reasons to join

You’d own the operational backbone of a live fintech protocol with over $1B in real assets onchain, working directly alongside a senior DevOps and Security engineer, with room to grow into deeper infrastructure, security, and platform ownership. It’s hands-on Web3 and compliance-grade infrastructure experience you won’t get in many places, in a small, fast-moving, well-funded team, fully remote and flexible, with real autonomy over the systems you look after.

We may use AI tools to support parts of the hiring process, such as reviewing applications or assessing responses. These tools assist our team but do not replace human judgment; final hiring decisions are made by humans. If you’re excited about this role but your experience doesn’t line up with every point above, we still encourage you to apply.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Operations External Manufacturing Coordinator, THC at JuneShine

Serves as operational representative for contract manufacturing partners, managing THC beverage production across multiple formats and ensuring safe, efficient execution of production plans.

Mid Onsite Posted 3 days ago RemoteFirstJobs Product
What this role involves

The Task At Hand:

At JuneShine Brands, we believe great products are built through great partnerships.

As a Manufacturing Coordinator, you’ll serve as the operational representative for your assigned contract manufacturing partners, helping ensure scheduled production of our THC beverage portfolio - spanning 750mL bottles, 12oz cans, 2oz shot bottles, and Snap Packs - occurs safely, efficiently, and according to plan. You’ll build strong relationships, solve problems in real time, and work closely with internal teams and manufacturing partners to execute JuneShine Brands’ production plans across every format.You’ll spend time where the work happens: on production floors, in batching rooms, beside bottling, canning, shot-bottle, and Snap Pack lines, and alongside plant leadership. As you develop a deep understanding of each manufacturing partner’s capabilities, constraints, and opportunities across every format JuneShine Brand produces, you’ll become a trusted extension of both JuneShine and our manufacturing partners.

If you enjoy solving problems, building relationships, and seeing products come to life, this role offers the opportunity to make a direct impact on every THC product that leaves our manufacturing partners, while growing your expertise in manufacturing operations.

Please note, we are currently hiring for TWO Coordinator positions!

Who You Are:

  • Operations-focused manufacturing professional with 2+ years of experience in beverage, food, CPG, or other manufacturing environments; THC or cannabis beverage experience is a plus
  • Comfortable on both the production floor and in the ERP, managing work orders, inventory, and manufacturing documentation
  • Excited to build strong relationships with contract manufacturing partners while supporting product launches, production, and operational execution
  • Naturally curious, organized, and solutions-oriented, with a desire to learn and grow in a fast-paced manufacturing environment
  • Strong communicator who enjoys collaborating across Supply Chain, Quality, Operations, and manufacturing partners
  • Willing to travel approximately 60% to support manufacturing partners where the work happens

What You’ll Do:

  • Serve as JuneShine Brand’s operational representative across our network of contract manufacturing partners
  • Build strong relationships with production, quality, and plant leadership while supporting day-to-day manufacturing operations
  • Walk production floors across bottling, canning, shot-bottle, and Snap Pack lines to monitor manufacturing execution, identify risks, and support product launches, scale-ups, and operational improvements
  • Verify production readiness across all packaging formats - bottles, cans, shot bottles, and Snap Packs - through inventory spot checks, production documentation, and ERP accuracy
  • Process production work orders, purchase orders, inventory transactions, and manufacturing records within Ekos
  • Investigate operational and quality issues, partnering with internal teams and manufacturing partners to develop practical solutions
  • Act as the communication bridge between our manufacturing partners and internal Supply Chain, Quality, Innovation, Logistics, and Finance teams
  • Identify opportunities to improve manufacturing performance, communication, and partner execution

Must Haves:

  • 21 years of age or older at time of application
  • 2+ years of experience in beverage, food, CPG, or manufacturing, including supporting contract manufacturing operations
  • Experience with ERP or production management systems (Ekos preferred), including work orders, inventory transactions, and manufacturing documentation
  • Solid understanding of manufacturing operations and inventory management, and how production decisions affect cost, quality, and supply
  • Strong relationship-builder who collaborates well with production, quality, and cross-functional teams
  • Strong organizational, communication, and problem-solving skills; able to manage multiple priorities in a fast-paced environment
  • Able to travel approximately 60%+ (more during launches and key initiatives) to support manufacturing partners

Nice to Haves:

  • Experience in THC, hemp-derived, cannabis, alcoholic beverage, or other regulated beverage manufacturing
  • Experience across multiple packaging formats (bottling, canning, shot bottles, multipack/Snap Pack assembly)
  • Experience supporting product launches, scale-ups, or continuous improvement initiatives
  • Familiarity with Lean Manufacturing, KPI tracking, or root cause problem solving
  • Experience with Ekos or similar ERP systems
  • Experience working directly with contract manufacturers or external production partners
  • Naturally curious - enjoys asking questions and continuously learning new processes

Compensation, Benefits + Perks:

Compensation:

  • $75,000 - $85,000,  per year
  • The final offer will be based on several factors, including experience, skills, location and overall expertis e

Perks + Benefits:

  • Unlimited Paid Time Off
  • Paid sick leave in accordance with state and local laws
  • Healthcare coverage: up to 90% company contribution for employees and 25% for dependents
  • Voluntary vision, dental, and accidental plans
  • 401(k) with up to 4% company match, free financial coaching, student loan match support, and 529 education savings accounts
  • 12 weeks of paid Equal Parental Leave, $500 Baby Bonding Bucks, and a sustainable baby gift
  • Dedicated parental leave support, including a personalized dashboard, full pay transparency, and a specialist to handle every logistical detail so you can focus on your family
  • Product and soft goods discounts & perks
  • And more!

Who We Are

Our Company

JuneShine Brands was built by people who believe you shouldn’t have to choose between living well and working hard. Our founders met through a shared love of surfing, the outdoors, and chasing experiences worth having. That spirit still runs through everything we do.

We are a company with a purpose beyond profit. Every brand we build exists for a reason. We believe the next generation of consumers will choose brands that reflect their values, and we intend to build exactly those brands.

We hire exceptional people and get out of their way. Flexible hours, no micromanagement, and trust as the default — we take cues from Yvon Chouinard’s Let My People Go Surfing, a book we give every new hire on day one. What we ask in return is simple: own your work, deliver with excellence, and never let flexibility come at someone else’s expense.

We value people who are hungry and humble, who take ownership without being asked, who move fast without cutting corners, and who make everyone around them better. If that sounds like you, we’d love to meet you.

JuneShine Brands is a purpose-driven organization composed of a diverse and dynamic group of individuals with varied backgrounds, passions, and beliefs. We are committed to fostering an inclusive environment where everyone’s unique perspectives are valued. We seek to hire self-motivated, independent thinkers, who embrace challenging the status quo. Join us at JuneShine Brands where you’re encouraged to bring your authentic self to your craft every day. As a proud equal opportunity employer, we are dedicated to ensuring fairness and equity in our hiring practices.

You must reside in the United States to be considered for this position.

This role supports multiple beverage brands within the JuneShine Brands portfolio, including alcohol and hemp-derived THC beverages.

All Juneshine Brands products are intended for adults 21+.

©2025 Juneshine Brands| www.juneshine.com | www.drinkwillies.com | www.flyingembers.com | Please enjoy responsibly. All rights reserved.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Operations SQL Server Database Adminstrator

Manages, optimizes, and secures enterprise SQL Server database environments.

Mid Posted 3 days ago Himalayas
What this role involves
We are seeking an experienced and highly skilled SQL Server Database Administrator to manage, optimize, and secure enterprise SQL Server environments.
Read the full description
Operations Sales Operations Manager

Manages sales processes, data systems, and operational workflows to support sales team efficiency and performance in a SaaS environment.

Mid Posted 3 days ago Jobicy AI
What this role involves
Job DescriptionAre you a data-savvy, process-minded Sales Operations professional ready to make a tangible impact? If you’re passionate about helping sales teams thrive, and thrive yourself in a fast-moving SaaS...
Read the full description
Operations Manager, Customer Success Operations

Manages customer success operations, processes, and systems to support the CS team in delivering customer value and retention.

Mid Posted 3 days ago Jobicy AI
What this role involves
About AlphaSense:  The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from...
Read the full description
Operations Sales Operations Manager

Manages sales processes, data systems, and operational workflows to support and optimize sales team performance in a SaaS environment.

Mid Posted 3 days ago Jobicy AI
What this role involves
Job DescriptionAre you a data-savvy, process-minded Sales Operations professional ready to make a tangible impact? If you’re passionate about helping sales teams thrive, and thrive yourself in a fast-moving SaaS...
Read the full description
Operations Operations Specialist Americas at be one solutions

Manages end-to-end sales and purchasing operations including customer billing, vendor invoicing, purchase order management, and project administration for a global ERP solutions company.

Mid Remote Posted 4 days ago RemoteFirstJobs Product
What this role involves

Be One Solutions is a global ERP partner specializing in worldwide blueprints, implementations, and support. Headquartered in Switzerland, we have a team of local experts across 30+ countries, helping businesses of all sizes elevate their ERP implementations to the next level.

At Be One Solutions, we believe in achieving new heights and celebrating success together. Our culture is built on care and collaboration, ensuring every team member thrives while contributing to our global impact.

About the role:

As an Operations Specialist, you will manage the end-to-end sales and purchasing process, including customer billing, vendor invoice validation, purchase order management, and project administration. Working closely with customers, vendors, Project Managers, and cross-functional teams, you will help ensure efficient operations and deliver excellent service in a fast-paced international environment.

In this role you will get to:

​

  • Billing customers
  • Reviewing and validating Invoices from vendors
  • Overseeing entire sales/purchase process:
    • Creating proposals for customers and purchase orders to vendors
    • Communication with the customers and vendors
    • Obtaining, managing and tracking customers’ purchase orders
  • Coordinating between global management and local management
  • Collaborating with Project Managers to create, update and monitor the structure and budget of customer projects in our internal system
  • Administrative support to various departments in the company, including operations, marketing and human resources.

What we are looking for:

  • Mandatory Experience:

    • Sales operations experience for multi-national customers
    • Business administration experience
    • Experience working for a global organization
  • Education:

    • Minimum: Bachelor’s degree
    • Advantage: Degree in Business / Economics / Law.
  • Language Skills:

    • English: Fluent (Speaking, Reading, and Writing)
    • Advantage: Proficient in Portuguese and/or Spanish
  • Work Time Zone:

    • Flexible and available to work during U.S. business hours
  • Personal Skills:

    • Highly organized
    • Politely Assertive
    • Effective communicator (verbal and written)
    • Strong multi-tasking skills
    • Highly independent, proactive, and self-motivated
    • Strong Attention to Details
    • Can maintain high performance standards under pressure

What we offer in return:

  • Work in a collaborative environment alongside a team of experienced professionals
  • Enjoy work-life integration
  • Participate in performance reviews that offer constructive feedback and align your personal goals with the company’s growth
  • Being recognized for exceptional performance through structured appreciation initiatives and company-wide acknowledgments.
Read the full description
Operations Manager, Customer Success Operations at AlphaSense

Develops operational tools, streamlines customer success processes, and partners with CS leadership to improve productivity, efficiency, and revenue KPIs.

Mid Posted 4 days ago RemoteFirstJobs Product
What this role involves

About AlphaSense:

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

About the Role

The Manager, Customer Success Operations is a critical role within our Revenue Operations team, developing key enabling tools, streamlining processes, and acting as a true partner to our Customer Success organization, including Account Managers, Customer Success Managers and Support teams. You’ll support our tools and processes with the overall goal of improving productivity and efficiency across the CS team, and you’ll have a direct hand in driving our core KPIs around adoption, retention, and growth given how closely you’ll partner with Customer Success leadership.

About the Team

The Customer Success - Revenue Operations team at AlphaSense drives productivity and improves efficiency for our account managers, CSMs, implementation specialists, support specialists, and leadership. We create and implement operational reporting and analytics, improve processes, and enable strategic initiatives that impact the revenue organization. At our core, we are a dynamic team of highly driven self-starters who are passionate about operations and thrive in a fast paced, challenging environment.

What You’ll Do

  • Domain Expertise: Apply deep working knowledge of customer success and account management to guide how Customer Success Operations supports the broader CS org. Exposure to pre-sales and application specialist functions is a plus.

  • Program & Process Operationalization: Support the operating model, cadence, and governance for our roadmap of strategic customer projects, and optimize existing Customer Success processes to ensure scalability as we grow.

  • CS Metrics Ownership: Own the definitions, methodology, and standards behind our core Customer Success metrics, including NRR, GRR, renewal rate, and usage and engagement KPIs, ensuring consistency across reporting and business reviews.

  • Technology & Workflow: Support our Customer Success tool strategy across systems like Salesforce, Gainsight, Clari, Gong, and Tableau, executing on priorities identified by CS leadership.

  • Firefighting & Escalation: Act as an escalation point for operational issues, whether a broken workflow, data discrepancy, or urgent tooling issue, and drive fast, durable resolution.

  • Relationship Building: Develop strong relationships with the Customer Success team to understand and implement best practices, focusing on where they lack visibility or see gaps in process.

  • Scale & Repeatability: Build the playbooks, templates, and standards needed to expand customer programs from a handful of accounts to full coverage across strategic segments.

  • Data Partnership: Partner with the Senior Manager, Customer Success Operations on the KPI trackers, dashboards, and impact reporting that make each program measurable.

  • Reporting: Create and optimize reporting and dashboards, including attainment, trends, and on demand dashboards. Support data governance practices, consistent source of truth, clean hierarchy data, accurate field population, that keep our reporting trustworthy as the business scales.

Who You Are

  • 5 to 8 years of experience working within a Revenue organization, playing a key role in driving productivity for the Customer Success team.

  • Prior people management experience required.

  • Operations professional with a passion for driving productivity, improving processes, and using new technology to drive revenue at a high growth B2B SaaS company.

  • Strong understanding of core SaaS and Customer Success metrics, including NRR, GRR, renewal rate, and usage-based KPIs, with experience owning metric definitions and standards, not just reporting on them.

  • Experience optimizing and rolling out new technology, workflows, and processes within a revenue organization.

  • An ability to think strategically, act tactically, and write effectively.

  • A creative problem solver who identifies new and innovative ways to drive productivity.

  • A strong project manager who enjoys making things better.

  • Enjoys working cross-functionally and building strong relationships with stakeholders across the business.

  • Demonstrates exceptional organizational skills and attention to detail.

  • Experience with the B2B sales process and the tools it takes to succeed.

  • Bonus: experience with SQL, or a data warehouse tool such as Snowflake or BigQuery, and familiarity with a BI platform such as Tableau.

For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below.

You may also be offered a performance-based bonus, equity, and a generous benefits program.

Base Compensation Range

$140,000—$154,000 USD

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Recruiting Scams and Fraud

We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:

  • AlphaSense never asks candidates to pay for job applications, equipment, or training.
  • All official communications will come from an @alpha-sense.com email address.
  • If you’re unsure about a job posting or recruiter, verify it on our Careers page.

If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

Read the full description
Operations ABA Scheduler

Manages client schedules, assigns registered behavior technicians (RBTs), and ensures ABA services operate smoothly.

Mid Posted 4 days ago Himalayas
What this role involves
Category: Health Care Location: We are looking for a "glorified" scheduler, who manages client schedules, assigns RBTs, and ensures services begin and run smoothly.
Read the full description
Operations PCBA Manufacturing Engineer at OpenAI

PCBA Manufacturing Engineer oversees production quality, yield improvement, and defect resolution for printed circuit board assemblies across hardware platforms.

Mid Posted 5 days ago RemoteFirstJobs Product
What this role involves

About the Team

OpenAI’s Industrial Compute organization is building the world’s most advanced AI infrastructure ecosystem. We work closely with hardware design teams, manufacturing partners, suppliers, and data center operations to deliver the compute platforms that power frontier AI.

The Manufacturing Engineering team ensures our hardware can be built, tested, deployed, and supported at hyperscale. We bridge Hardware Engineering, Quality, Supply Chain, Contract Manufacturers, and Hardware Operations to continuously improve manufacturing performance throughout the product lifecycle.

As our fleet grows globally, sustaining manufacturing engineering becomes increasingly important to maintain product quality, improve manufacturability, and rapidly resolve production issues.

About the Role

We are seeking a PCBA Manufacturing Engineer (Sustaining) to support production and continuous improvement of printed circuit board assemblies (PCBAs) used throughout Industrial Compute hardware platforms.

This role focuses on sustaining engineering after product launch. You’ll partner closely with Hardware Design, Quality, Manufacturing, Test Engineering, Supply Chain, and our contract manufacturers to resolve production issues, improve manufacturing yield, reduce failures, implement engineering changes, and ensure stable high-volume manufacturing.

The ideal candidate has experience supporting complex server, networking, accelerator, storage, or high-performance electronics manufacturing environments.

Key Responsibilities

  • Own sustaining manufacturing engineering for PCBA production across multiple hardware platforms.

  • Drive root cause investigations for manufacturing defects, field failures, and production escapes.

  • Partner with Hardware Design Engineers to improve manufacturability (DFM/DFA/DFT).

  • Support engineering change orders (ECOs) and manufacturing change implementation.

  • Work directly with contract manufacturers to improve production yield, cycle time, and quality.

  • Analyze manufacturing data to identify recurring process issues and improvement opportunities.

  • Develop corrective and preventive actions (CAPA) for manufacturing and supplier quality issues.

  • Support failure analysis activities including electrical, functional, and process investigations.

  • Improve manufacturing documentation, work instructions, assembly processes, and test procedures.

  • Collaborate with Test Engineering to improve production test coverage and manufacturing diagnostics.

  • Support supplier qualification, process validation, and manufacturing readiness for design revisions.

  • Travel to manufacturing partners as needed to support production and issue resolution.

Qualifications

  • Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Manufacturing Engineering, or related field.

  • 5+ years supporting high-volume PCBA manufacturing.

  • Experience with SMT manufacturing, PCB fabrication, and electronic assembly processes.

  • Strong understanding of manufacturing process control, yield improvement, and statistical analysis.

  • Experience performing root cause analysis using methodologies such as 8D, 5 Why, Fishbone, or FMEA.

  • Experience working with contract manufacturers and global supply chains.

  • Ability to interpret schematics, BOMs, assembly drawings, and manufacturing documentation.

  • Excellent cross-functional communication and project management skills.

Preferred Skills

  • Experience with server, accelerator, networking, storage, or AI hardware platforms.

  • Familiarity with ICT, Flying Probe, Boundary Scan, Functional Test, and System-Level Test.

  • Experience supporting high-speed PCBAs involving GPUs, CPUs, memory, PCIe, Ethernet, or high-speed interconnects.

  • Knowledge of IPC standards (IPC-A-610, IPC-6012, IPC-7711⁄7721).

  • Experience with manufacturing execution systems (MES), PLM systems, and engineering change management.

  • Enjoy solving complex manufacturing problems using data and structured root cause analysis.

  • Like working directly with manufacturing partners and factory teams.

  • Can bridge hardware design and manufacturing execution.

  • Have strong troubleshooting skills across electronics, assembly processes, and production testing.

  • Enjoy continuous improvement and process optimization.

  • Are comfortable balancing technical depth with fast operational execution.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Read the full description
Operations Real Time Analyst - Americas at Ashby

Manages real-time scheduling and coverage for a global support team, optimizing workforce allocation to meet SLAs while maintaining operational flexibility.

Mid Remote Posted 5 days ago RemoteFirstJobs Product
What this role involves

Hi! I’m Allie, Head of Support at Ashby. 👋 As our Support organization scales globally, one of the most critical levers for delivering an exceptional customer experience is making sure we have the right capacity, in the right places, at the right times, without sacrificing flexibility, quality, or humanity.

We recently hired our first Workforce Management Lead to build the forecasting and capacity-planning foundation for the team. Now we’re adding a Real Time Analyst to own the execution layer: turning those forecasts into thoughtful schedules and managing coverage in real time as the day unfolds.

This is not a traditional call-center WFM role. Our Support team is highly tenured, deeply technical, and made up of thoughtful practitioners who regularly contribute beyond tickets, partnering on projects, enabling self-service, shaping tooling, and influencing product direction. Your job is to keep coverage healthy and SLAs met while protecting the flexibility that lets this team do its best work. You’ll treat real-time management as an enabling function, not an adherence-policing exercise.

This role is for someone who loves the craft of scheduling and the fast pace of intraday management, is energized by live problem-solving, and sees patterns in real-time data that make the whole operation run smoother.

About This Role

As the Real Time Analyst, you’ll own scheduling and real-time analysis (RTA) for a global Support organization. You’ll partner closely with our WFM Lead, who owns long-range forecasting and capacity strategy, and translate those plans into practical schedules and live coverage decisions. Day-to-day, you’ll monitor how the team is tracking against plan, recommend and make real-time adjustments, and surface the intraday signals that keep us ahead of SLA risk.

Because our WFM function is still young, you’ll have significant influence over how scheduling and RTA operate at Ashby, setting up scalable, humane practices rather than inheriting rigid ones.

Role Responsibilities

Scheduling and Coverage Design

  • Build and maintain global schedules that align required coverage with our headcount, skills, and time zones, translating the WFM Lead’s capacity plans into workable day-to-day schedules.

  • Partner with Support Managers to evolve schedules as the team grows, regions expand, and needs change, including managing shift-change and time-off workflows.

  • Design coverage that supports SLA attainment while preserving the flexibility and autonomy our team values.

  • Account for skill distribution and routing so the right work reaches the right people.

Real-Time Analysis and Intraday Management

  • Monitor queues and team activity in real time, tracking how we’re pacing against schedule and SLA throughout the day.

  • Make and recommend live adjustments (re-prioritization, coverage shifts, breaks/offline time) to keep service levels healthy as volume and complexity fluctuate.

  • Spot intraday risks early and communicate them clearly, coordinating with Support Managers to respond without creating unnecessary alarm.

  • Manage real-time exceptions (spikes, outages, unplanned absences) with sound judgment and a calm, collaborative approach.

Data and Insights

  • Track team data and behaviors as inputs that improve planning, not as compliance metrics to enforce.

  • Build and maintain dashboards that give visibility into coverage health, intraday trends, and emerging risk.

  • Feed real-world scheduling and RTA learnings back to the WFM Lead to sharpen forecasts and capacity assumptions over time.

Cross-Functional Partnership

  • Partner closely with the WFM Lead, Support Managers, and Support Operations to keep coverage plans aligned with reality.

  • Act as a trusted, day-to-day point of contact for coverage questions and live adjustments.

  • Advocate for sustainable, human-centered scheduling decisions that scale with the business.

Role Requirements

Scheduling and Real-Time Management Expertise

  • Hands-on experience with scheduling and/or real-time/intraday management in a Support, CX, or technical services environment (e.g., WFM Analyst, RTA Analyst, or Scheduling Analyst).

  • Strong grasp of coverage strategies, adherence/shrinkage/occupancy/conformance concepts, and how they translate into daily service levels.

  • Comfort making sound real-time decisions with imperfect information and a fast clock.

Systems and Analytical Thinking

  • Highly analytical, able to read live data quickly and turn it into clear, actionable adjustments and recommendations.

  • Experience with WFM/scheduling tooling and comfort building or maintaining dashboards.

  • Familiarity working with Support metrics and SLAs in a nuanced, non-mechanical way.

Collaborative and People-Centered

  • Deep respect for the expertise of Support professionals and an appreciation for flexible, trust-based environments.

  • Strong communicator who can flag risk and coordinate live adjustments without reading as “policing.”

  • Comfortable partnering across managers and levels, and taking direction from the WFM Lead on strategy while owning the execution.

You Should Apply If:

  • You love the craft of scheduling and the pace of real-time coverage management.

  • You see WFM as an enabling function, not a policing one.

  • You’re energized by live problem-solving and making quick, well-reasoned calls under pressure.

  • You’re excited to partner with experienced, technical Support professionals who value autonomy and impact.

  • You want to help shape how scheduling and RTA operate as Support scales, while partnering with a WFM Lead who owns the forecasting foundation.

You May Not Want to Apply If:

  • You’re looking for a traditional Support environment focused primarily on adherence enforcement.

  • You want to own long-range forecasting and capacity strategy end-to-end (that sits with our WFM Lead; this role is the scheduling + RTA partner to it).

  • You prefer fixed rules and static models over iteration, flexibility, and real-time judgment.

  • You’re uncomfortable operating in ambiguity or building structure where none yet exists.

  • You believe there’s one “correct” way to staff or schedule Support.

About Ashby

We’re building the next generation of enterprise software, and we’re starting with a suite of products that help talent leaders, recruiters, and hiring managers run their hiring process significantly better. Learn more on our website: https://www.ashbyhq.com/

We are well-funded and backed by great investors, including Y Combinator, Elad Gil and Lachy Groom. We publicly launched in October 2022 and are working with amazing companies we’re proud to partner with.

We’ve built an incredible team and exceptional product over the past few years, and we truly are just getting started. In short, this is the perfect time to join 🚀

About Go To Market

Our Support team is a part of our Customer Success department, and thus is a part of our Go To Market function. Here are a few points that should give you an idea of what it is like to work with us:

  • We spend a lot of time building best-in-class products, since we believe a highly differentiated product is easier to sell.

  • We also spend a lot of time building a best-in-class customer experience. We aim to offer deep expertise whenever we interact with prospects and customers (we hope our 9.8 Support rating on G2 signals this).

  • We strongly believe that small teams with very talented people and the right work environment deliver much high performance and we’re built accordingly.

Interview Process

Our interview process is thorough — we aim to ensure each person that joins the team is the right fit for Ashby and will provide ample information for you to assess if Ashby is the right fit for you. The process for this role is as follows:

  • Intro Call with Recruiting - 30 Minutes

  • Hiring Manager Interview - 45-60 Minutes

  • Take Home Assessment - 1 week to complete

  • Final Round interview- 2 hours

    • Executive Partnership Interview with our VP of Customer Success

    • Operational Modeling and Manager Partnership Interview with our Director of Support and Analytics Product Manager

    • Enablement and Cross Functional Interview with Support Management

Benefits

  • You’ll get the time to do things the right way; we put a lot of emphasis on high quality work and avoid quick hacks as much as possible.

  • Competitive compensation is offered.

  • 10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable.

  • Unlimited PTO with four weeks is recommended per year. Expect “Vacation?” in our one-on-one agenda until you start taking it 😅

  • Twelve weeks of fully paid family leave in the US . We plan to expand this to employees in other countries as situations arise.

  • Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!

  • $100/month education budget with more expensive items (like conferences) covered with manager approval

Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

Ashby is committed to a fair and transparent hiring process. We confirm that this advertisement is for an active, existing vacancy within our organization. Please be advised that we may use artificial intelligence-driven tools to assist our recruitment team in screening, assessing, and selecting candidates for this position.

Read the full description