Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.

As a key member of Anduril’s software recruiting team, you will be responsible for the company’s talent management as we continue to rapidly grow. Your work will be hands-on and involve collaborating with leaders and individual contributors to define the hiring needs of the company. To achieve this, you will be given the autonomy and tools to execute on our strategy to build and develop Anduril’s world class team. We are looking for someone who can handle high levels of ownership while tackling every aspect of recruiting and is excited to be part of small team where no task is too big or too small.

WHAT YOU’LL DO

• Move fast, with a process for consistently sourcing, tracking and maintaining a high volume of candidates while maintaining open lines of communication with stakeholders
• Establish deep trust and partnership with business leaders to help influence talent strategy while executing on hiring deliverables
• Build trust through consistency and a strong operating rhythm in partnership with cross-functional stakeholders to help scale and manage company growth
• Embed yourself into the business and into your teams to understand the product positioning and market fit, technical roadmap, and culture of the team
• Develop a strong understanding of the mission while learning how to effectively pitch the team and opportunity, ultimately closing exceptional technical talent for the organization
• Track and analyze pipeline and performance data to gain insights into areas of opportunity and translate that into a data-driven narrative that enables increased momentum
• Build recruiting strategies that contribute to the long-range growth of the company, implementing best practices around referrals and process improvements where needed
• Provide a consistent and positive candidate experience throughout the entire recruiting process with proactive communication and engagement

CORE REQUIREMENTS

• 5+ years experience recruiting for technical roles and closing top tier engineering talent (startup/software experience preferred).
  • Agency recruiting combined with internal experience is a major plus
• Resilient and creative – ideal candidates will be flexible enough to face routine obstacles, trouble shoot, and create a solution on the fly
• Attention and Communication – ideal candidates will be direct and succinct. They will share information in a timely and efficient manner, improving collaboration and productivity, while practicing active listening and engagement with intent
• Ownership – Be accountable for your universe and in tune with the business. Everyone on this team takes full responsibility for helping Anduril achieve its mission. That means seeking to improve all aspects of our company even in ways that are not explicitly part of our job while leveling up anything you can directly impact in realtime
• Low ego, high curiosity – Value learning over being right. Embraces delivering and receiving candid feedback, and see every setback as an opportunity to iterate and improve

US Salary Range

$60—$80 USD

The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril’s total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:

Benefits

At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next. For more information, Explore Our Benefits.

Protecting Yourself from Recruitment Scams

Anduril is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. We’ve observed a rise in sophisticated phishing and fraudulent schemes where individuals impersonate Anduril representatives, luring job seekers with false interviews or job offers. These scammers often attempt to extract payment or sensitive personal information.

To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind:

• No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. Our legitimate recruitment is entirely free for candidates.

• Please always verify communications:

  • Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an @anduril.com address.
  • Via Agency Partner: If contacted by a recruiting agency for an Anduril role, their email will clearly identify their agency. If you suspect any suspicious activity, please verify the agency’s authenticity by reaching out to contact@anduril.com.

• Exercise Caution with Unsolicited Outreach: If you receive any communication that appears suspicious, contains grammatical errors, or makes unusual requests, do not engage. Always confirm the sender’s email domain is @anduril.com before providing any personal information or clicking on links.

• What to Do If You Suspect Fraud: Should you encounter any questionable or fraudulent outreach claiming to be from Anduril, please report it immediately to contact@anduril.com. Your proactive caution is invaluable in protecting your personal information and upholding the security and trustworthiness of our recruitment efforts.

Data Privacy

To view Anduril’s candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/.

By submitting your application, you consent to Anduril Industries using a third-party service provider to conduct pre-employment risk, integrity, and due diligence screening and assessing potential risks as part of your application process. This third-party service provider provides risk-intelligence services that may include analysis of sanctions and watchlists, adverse media, public-record information, and other lawful open-source or commercial data sources. This third-party service provider does not act as a consumer reporting agency. Use of this provider helps to ensure compliance with applicable laws and protect technology, intellectual property, and organizational security.

Real Voices. Superior Advertising. Thriving Media.

CivicScience is seeking a strategic marketer to guide go-to-market execution, product positioning, sales enablement, and commercialization efforts across our suite of consumer intelligence solutions. This role will work cross-functionally with Product, Research, Sales, Client Success, and Marketing teams to bring new offerings to market, develop compelling narratives, create impactful sales materials, and drive revenue growth.

Key Responsibilities

• Develop and refine product messaging, positioning, and value propositions for CivicScience’s consumer intelligence, audience insights, and measurement solutions.
• Contribute to go-to-market strategy and launch execution for new products, research offerings, platform capabilities, and industry solutions.
• Build and maintain sales enablement materials, including pitch decks, one-sheets, vertical playbooks, pricing resources, case studies, and competitive positioning documents.
• Support sales with tools, resources, and messaging that improves product understanding, accelerates pipeline progression, and drives revenue growth.
• Collaborate with cross-functional teams to align business objectives, customer needs, and market opportunities.
• Conduct market, competitive, and industry research to inform product positioning, messaging, and commercialization strategies.
• Translate consumer intelligence and market research into compelling narratives, though leadership, and client-facing materials.
• Create and maintain collateral materials, product storytelling assets, and customer communications that drive engagement and adoption.
• Craft visually compelling presentations, marketing materials, and event assets while ensuring brand consistency across all customer touchpoints.
• Support sponsorships and industry activations through content development, messaging, and sales enablement materials.
• Own the creation and execution of compelling assets across digital, social, email, and presentation channels, leveraging design tools to deliver high-quality, on-brand creative

Qualifications

• 3-5 years of product marketing experience with a strong background in data, analytics, and/or technology platforms
• Proven track record of building positioning and messaging to support GTM strategy
• Ability to distill complex concepts and data into clear, compelling narratives that resonate with non-technical buyers (brand marketers, insights leaders, media executives, etc.)
• Expertise building sales enablement tools (pitch decks, battle cards, demo scripts), as well as customer marketing and lifecycle programs to drive feature adoption and retention beyond acquisition
• Exceptional written communication skills with impeccable grammar and attention to detail
• Proficiency in Canva, Figma, and Google Workspace
• Hands-on builder mentality and willingness to leverage AI tools to automate and scale work, setting the standard for how a modern product marketing function operates
• Comfort and competencies to work in a fast-paced environment, balance multiple project, and translate complex ideas into impactful content

Benefits & Expectations

Join a company that values innovation and creativity, works with cutting-edge technology to influence major business decisions, and makes a real-world impact. Benefits include:

• Company paid medical, dental, and vision premiums for you and your legal dependents
• Company paid life insurance plus short- & long-term disability coverage
• Flexible spending accounts for medical and dependent care
• Employee assistance programs
• Unlimited PTO
• 401(k)
• Travel and educational opportunities

This is a remote (work from home) role with preference for candidates in the Eastern Time Zone.

Working at CivicScience

CivicScience has a vibrant, high-energy work culture with ambitious, innovative, and forward-thinking team members. Our specialized business units collaborate to fuel CivicScience’s goals and objectives.

We’ve been recognized for our work in the Inc. 5000, Pittsburgh Top Workplaces 2022, Pittsburgh Business Times Fast 50, GRIT Top 50 Innovative Supplier, Pittsburgh Technology Council’s Tech 50 (winner), and Mental Health America’s Bell Seal program (Platinum winner, 2026; Gold winner, 2025 & 2024).

More about CivicScience

CivicScience is a consumer analytics and advertising platform. Our proprietary, always on, data collection engine captures over 1M survey responses daily, creating the most dynamic, real-time understanding of consumer wants, needs, and intentions in a constantly changing world. Powered by our premium media partnerships, our attitudinal database helps brands and media companies retain and grow existing customers while reaching and acquiring new ones.

Our clients use CivicScience’s unique dataset to inform advertising, communications, product, and financial strategies that drive superior business outcomes. Join the conversation.

Job Title: Solutions Engineer

About Sezzle:

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!

About the Role:

We are seeking a talented and motivated Solutions Engineer who is best in class with a high IQ plus a high EQ. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with abundant prospects for career advancement.

As a Solutions Engineer, you are the technical owner of the merchant relationship from first sales conversation through live integration and beyond. You will focus on our enterprise and strategic merchants: the national retailers and high-volume brands running custom, hand-built integrations across web, mobile app, and in-store. These are our most complex merchants and our largest revenue drivers, and they do not come with an off-the-shelf plugin.

You will partner with Sales, Product, and Engineering to scope what a merchant needs, design the integration that gets them there, and stay with them once they are live. You own the technical side of pre-sales: demos, architecture discussions, RFP responses, and solution proposals. When a merchant needs something custom, you define the requirement, shape the solution with our engineering team, and drive it to launch.

This is a customer-facing engineering role. You will spend as much time on calls with merchant developers as you will in documentation and test environments, and you need to be credible in both rooms.

This role combines technical expertise and sales acumen to support sales teams. They work closely with the sales team and clients, understanding customer needs and translating them into effective, tailored solutions. Acting as a bridge between technical and business functions, a Solutions Engineer not only helps demonstrate and implement the product’s capabilities but also communicates complex technical details in a way that resonates with clients. Their role requires both the ability to engage with customers directly and the technical know-how to ensure the product meets client requirements effectively.

What You’ll Do:

• Own technical discovery for prospective merchants: understand their stack, their checkout flow, and their constraints, then map them to the right Sezzle integration path
• Lead product demos and technical presentations for merchant engineering and business stakeholders
• Design integration solutions across our API, SDKs, and platform plugins (Shopify, BigCommerce, Magento, WooCommerce, Wix, and custom builds)
• Write technical proposals and complete RFP and security questionnaire responses
• Support merchant mobile app integrations: SDK implementation, in-app checkout, and native versus webview handoff
• Validate integrations in sandbox and in production before launch, including checkout flow, widget and messaging placement, redirect and handoff behavior, and settlement
• Troubleshoot live integration issues alongside Support and Engineering, and own the technical narrative back to the merchant
• Translate recurring merchant needs into product feedback, and push for the fixes that unblock revenue
• Build and maintain integration documentation, runbooks, and internal enablement so the team scales without you in every call
• Act as the trusted technical advisor for your merchants after launch, spotting optimization opportunities they haven’t asked for yet

What We Look For:

• 4+ years in a customer-facing technical role: solutions engineering, sales engineering, implementation, solutions architecture, or technical account management
• Experience with mobile SDK integrations on iOS and Android, including the ability to guide merchant mobile developers through implementation and debug what breaks
• Experience supporting enterprise merchants through complex, multi-stakeholder integrations with custom-built commerce stacks
• Hands-on experience with REST APIs, webhooks, and reading API documentation critically
• Working knowledge of web technologies: HTML, CSS, JavaScript
• Familiarity with at least one major e-commerce platform (Shopify, BigCommerce, Magento, WooCommerce, Wix) and how payment methods integrate into it
• Understanding of e-commerce workflows: cart, checkout, payment authorization and capture, refunds, shipping, and product management
• Ability to explain technical concepts clearly to non-technical audiences, and business context clearly to engineers
• Strong written communication. You will produce documentation and proposals that merchants and internal teams rely on
• Comfort managing several merchant integrations at once in a fast-moving environment
• Ability to read code in at least one language well enough to debug a merchant’s implementation
• Demonstrated ability to use AI tools effectively in day-to-day work, including research, technical documentation, problem-solving, and workflow automation.

Preferred Qualifications

• Experience at a payments company, PSP, or BNPL provider
• Familiarity with payment gateway architecture and how alternative payment methods are surfaced at checkout
• Experience with in-store or omnichannel payment integrations
• Bachelor’s degree in computer science, computer engineering, or a related field, or equivalent practical experience

About You:

• You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed.
• You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things
• You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.
• You earn trust - you listen attentively, speak candidly, and treat others respectfully.
• You have backbone; disagree, then commit- you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly.
• You deliver results- you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.

What Makes Working at Sezzle Awesome:

At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire.

#Li-remote #Full-time

Job Title: Solutions Engineer

About Sezzle:

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!

About the Role:

We are seeking a talented and motivated Solutions Engineer who is best in class with a high IQ plus a high EQ. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with abundant prospects for career advancement.

As a Solutions Engineer, you are the technical owner of the merchant relationship from first sales conversation through live integration and beyond. You will focus on our enterprise and strategic merchants: the national retailers and high-volume brands running custom, hand-built integrations across web, mobile app, and in-store. These are our most complex merchants and our largest revenue drivers, and they do not come with an off-the-shelf plugin.

You will partner with Sales, Product, and Engineering to scope what a merchant needs, design the integration that gets them there, and stay with them once they are live. You own the technical side of pre-sales: demos, architecture discussions, RFP responses, and solution proposals. When a merchant needs something custom, you define the requirement, shape the solution with our engineering team, and drive it to launch.

This is a customer-facing engineering role. You will spend as much time on calls with merchant developers as you will in documentation and test environments, and you need to be credible in both rooms.

This role combines technical expertise and sales acumen to support sales teams. They work closely with the sales team and clients, understanding customer needs and translating them into effective, tailored solutions. Acting as a bridge between technical and business functions, a Solutions Engineer not only helps demonstrate and implement the product’s capabilities but also communicates complex technical details in a way that resonates with clients. Their role requires both the ability to engage with customers directly and the technical know-how to ensure the product meets client requirements effectively.

What You’ll Do:

• Own technical discovery for prospective merchants: understand their stack, their checkout flow, and their constraints, then map them to the right Sezzle integration path
• Lead product demos and technical presentations for merchant engineering and business stakeholders
• Design integration solutions across our API, SDKs, and platform plugins (Shopify, BigCommerce, Magento, WooCommerce, Wix, and custom builds)
• Write technical proposals and complete RFP and security questionnaire responses
• Support merchant mobile app integrations: SDK implementation, in-app checkout, and native versus webview handoff
• Validate integrations in sandbox and in production before launch, including checkout flow, widget and messaging placement, redirect and handoff behavior, and settlement
• Troubleshoot live integration issues alongside Support and Engineering, and own the technical narrative back to the merchant
• Translate recurring merchant needs into product feedback, and push for the fixes that unblock revenue
• Build and maintain integration documentation, runbooks, and internal enablement so the team scales without you in every call
• Act as the trusted technical advisor for your merchants after launch, spotting optimization opportunities they haven’t asked for yet

What We Look For:

• 4+ years in a customer-facing technical role: solutions engineering, sales engineering, implementation, solutions architecture, or technical account management
• Experience with mobile SDK integrations on iOS and Android, including the ability to guide merchant mobile developers through implementation and debug what breaks
• Experience supporting enterprise merchants through complex, multi-stakeholder integrations with custom-built commerce stacks
• Hands-on experience with REST APIs, webhooks, and reading API documentation critically
• Working knowledge of web technologies: HTML, CSS, JavaScript
• Familiarity with at least one major e-commerce platform (Shopify, BigCommerce, Magento, WooCommerce, Wix) and how payment methods integrate into it
• Understanding of e-commerce workflows: cart, checkout, payment authorization and capture, refunds, shipping, and product management
• Ability to explain technical concepts clearly to non-technical audiences, and business context clearly to engineers
• Strong written communication. You will produce documentation and proposals that merchants and internal teams rely on
• Comfort managing several merchant integrations at once in a fast-moving environment
• Ability to read code in at least one language well enough to debug a merchant’s implementation
• Demonstrated ability to use AI tools effectively in day-to-day work, including research, technical documentation, problem-solving, and workflow automation.

Preferred Qualifications

• Experience at a payments company, PSP, or BNPL provider
• Familiarity with payment gateway architecture and how alternative payment methods are surfaced at checkout
• Experience with in-store or omnichannel payment integrations
• Bachelor’s degree in computer science, computer engineering, or a related field, or equivalent practical experience

About You:

• You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed.
• You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things
• You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.
• You earn trust - you listen attentively, speak candidly, and treat others respectfully.
• You have backbone; disagree, then commit- you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly.
• You deliver results- you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.

What Makes Working at Sezzle Awesome:

At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire.

#Li-remote #Full-time

Job Title: Solutions Engineer

About Sezzle:

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!

About the Role:

We are seeking a talented and motivated Solutions Engineer who is best in class with a high IQ plus a high EQ. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with abundant prospects for career advancement.

As a Solutions Engineer, you are the technical owner of the merchant relationship from first sales conversation through live integration and beyond. You will focus on our enterprise and strategic merchants: the national retailers and high-volume brands running custom, hand-built integrations across web, mobile app, and in-store. These are our most complex merchants and our largest revenue drivers, and they do not come with an off-the-shelf plugin.

You will partner with Sales, Product, and Engineering to scope what a merchant needs, design the integration that gets them there, and stay with them once they are live. You own the technical side of pre-sales: demos, architecture discussions, RFP responses, and solution proposals. When a merchant needs something custom, you define the requirement, shape the solution with our engineering team, and drive it to launch.

This is a customer-facing engineering role. You will spend as much time on calls with merchant developers as you will in documentation and test environments, and you need to be credible in both rooms.

This role combines technical expertise and sales acumen to support sales teams. They work closely with the sales team and clients, understanding customer needs and translating them into effective, tailored solutions. Acting as a bridge between technical and business functions, a Solutions Engineer not only helps demonstrate and implement the product’s capabilities but also communicates complex technical details in a way that resonates with clients. Their role requires both the ability to engage with customers directly and the technical know-how to ensure the product meets client requirements effectively.

What You’ll Do:

• Own technical discovery for prospective merchants: understand their stack, their checkout flow, and their constraints, then map them to the right Sezzle integration path
• Lead product demos and technical presentations for merchant engineering and business stakeholders
• Design integration solutions across our API, SDKs, and platform plugins (Shopify, BigCommerce, Magento, WooCommerce, Wix, and custom builds)
• Write technical proposals and complete RFP and security questionnaire responses
• Support merchant mobile app integrations: SDK implementation, in-app checkout, and native versus webview handoff
• Validate integrations in sandbox and in production before launch, including checkout flow, widget and messaging placement, redirect and handoff behavior, and settlement
• Troubleshoot live integration issues alongside Support and Engineering, and own the technical narrative back to the merchant
• Translate recurring merchant needs into product feedback, and push for the fixes that unblock revenue
• Build and maintain integration documentation, runbooks, and internal enablement so the team scales without you in every call
• Act as the trusted technical advisor for your merchants after launch, spotting optimization opportunities they haven’t asked for yet

What We Look For:

• 4+ years in a customer-facing technical role: solutions engineering, sales engineering, implementation, solutions architecture, or technical account management
• Experience with mobile SDK integrations on iOS and Android, including the ability to guide merchant mobile developers through implementation and debug what breaks
• Experience supporting enterprise merchants through complex, multi-stakeholder integrations with custom-built commerce stacks
• Hands-on experience with REST APIs, webhooks, and reading API documentation critically
• Working knowledge of web technologies: HTML, CSS, JavaScript
• Familiarity with at least one major e-commerce platform (Shopify, BigCommerce, Magento, WooCommerce, Wix) and how payment methods integrate into it
• Understanding of e-commerce workflows: cart, checkout, payment authorization and capture, refunds, shipping, and product management
• Ability to explain technical concepts clearly to non-technical audiences, and business context clearly to engineers
• Strong written communication. You will produce documentation and proposals that merchants and internal teams rely on
• Comfort managing several merchant integrations at once in a fast-moving environment
• Ability to read code in at least one language well enough to debug a merchant’s implementation
• Demonstrated ability to use AI tools effectively in day-to-day work, including research, technical documentation, problem-solving, and workflow automation.

Preferred Qualifications

• Experience at a payments company, PSP, or BNPL provider
• Familiarity with payment gateway architecture and how alternative payment methods are surfaced at checkout
• Experience with in-store or omnichannel payment integrations
• Bachelor’s degree in computer science, computer engineering, or a related field, or equivalent practical experience

About You:

• You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed.
• You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things
• You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.
• You earn trust - you listen attentively, speak candidly, and treat others respectfully.
• You have backbone; disagree, then commit- you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly.
• You deliver results- you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.

What Makes Working at Sezzle Awesome:

At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire.

#Li-remote #Full-time

Description

Join Tether and Shape the Future of Digital Finance

At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.

Innovate with Tether

Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.

But that’s just the beginning:

Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.

Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET, our flagship app that redefines secure and private data sharing.

Tether Education: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.

Tether Evolution: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.

Why Join Us?

Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.

If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.

Are you ready to be part of the future?

About the job

As a member of the AI model team, you will drive innovation in architecture development for cutting-edge models of various scales, including small, large, and multi-modal systems. Your work will enhance intelligence, improve efficiency, and introduce new capabilities to advance the field.

You will have a deep expertise in Large Language Model (LLM) and Multi-Modal architectures, a strong grasp of pre-training optimization, and a hands-on, research-driven approach. Your mission is to explore and implement novel techniques and algorithms that lead to groundbreaking advancements: multi-modal data curation and alignment, strengthening baselines, and identifying and resolving existing pre-training bottlenecks to push the limits of cross-modal AI performance.

Responsibilities

• Large-Scale Pre-Training: Conduct foundational pre-training for LLMs and Multi-Modal models (integrating text, vision, audio, or other modalities) on large, distributed servers equipped with multi-nodes & thousands of NVIDIA GPUs.

• Architecture & Alignment Innovation: Design, prototype, and scale innovative architectures, tokenizers, and cross-modal alignment layers to enhance model intelligence and multi-modal understanding.

• Data Strategy: Source, filter, and curate massive-scale textual and multi-modal datasets, establishing robust data pipelines for efficient pre-training.

• Experimental Research: Independently and collaboratively execute experiments, analyze results, and refine training methodologies for optimal performance and token efficiency.

• Optimization & Debugging: Investigate, debug, and eliminate bottlenecks in model efficiency, computational performance, and multi-modal alignment stability during long training runs.

• System Scalability: Contribute to the advancement of distributed training systems to ensure seamless scalability and hardware efficiency on target platforms.

Requirements

• A degree in Computer Science  or related field. Ideally PhD in NLP, Machine Learning, or a related field, complemented by a solid track record in AI R&D (with good publications in A* conferences).

• Hands-on experience contributing to large-scale LLM or Multi-Modal pre-training runs on large, distributed servers equipped with thousands of NVIDIA GPUs, ensuring scalability and impactful advancements in model performance.

• Familiarity and practical experience with large-scale, distributed training frameworks, libraries and tools.

• Deep knowledge of state-of-the-art transformer and non-transformer modifications aimed at enhancing intelligence, efficiency and scalability.

• Strong expertise in PyTorch and Hugging Face libraries with practical experience in model development, continual pretraining, and deployment.

Important information for candidates

Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:

• Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/

• Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.

• Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.

• Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io

• We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.

When in doubt, feel free to reach out through our official website.

Who we are

SeekWell is the parent company of 1-800 Contacts, Luna, and The Framery. Our goal is to make it simpler, easier, and more accessible for people to get the vision care they need. We maintain the legendary, award-winning culture 1-800 Contacts started over 30 years ago and continue to develop innovative, pioneering products and businesses that make consumers cheer and optometrists squirm. We’re owned by KKR – one of the world’s largest and most successful private equity investment companies. We’ve built an excellent company and changed an industry by putting the customer first, always. The best is yet to come!

Why you want this job

As a Software Engineer II at SeekWell,you’ll help build the systems that power critical business operations and customer experiences. These include primarily backend services (REST and SOAP) as well as internal applications used across the organization. You’ll work alongside experienced engineers and Product Management to design solutions, write quality code, build automated tests, and deliver measurable business value. Working within our Kanban workflow in Jira, you’ll have opportunities to expand your cloud, architecture, and software craftsmanship skills while taking ownership of features from design through production

Work Environment

• Hybrid: Work from home with 1-2 days per week onsite in Draper, UT
• Occasional on-call rotation to support our 24⁄7 production systems

What You’ll Do

• Develop, document, and maintain platform services and internal applications using C#, SQL, AWS, WinForms, and Angular
• Create and maintain code that seamlessly integrates with third-party services
• Participate actively in collaborative design sessions, code reviews, and pull requests
• Support and contribute to our CI/CD pipeline processes
• Complete projects independently or in a pair while collaborating effectively with the team
• Implement automated tests, including developing frameworks and tools for efficient testing at different layers like Playwright for Web UI and API automation
• Build and perform complex testing of REST APIs and microservices using advanced tools and methodologies

What You’ll Need

• Bachelor’s degree in Computer Science or a related field, or equivalent professional experience
• 2-4 years of professional software development experience using C#, SQL, and modern development practices
• Experience developing and supporting applications in cloud environments (AWS preferred)
• Ability to efficiently tackle problems at any stage of the software lifecycle
• Experience effectively leveraging AI-assisted development tools such as GitHub Copilot, ChatGPT, Cursor, Claude, or similar technologies to improve productivity, code quality, learning, and problem-solving.
• Growth mindset demonstrated through continuous learning, embracing challenges, and developing new technical skills
• Able to deliver well-defined projects and tasks with appropriate guidance and support
• Ability to work and communicate effectively in a collaborative technology team environment
• Demonstrates initiative in identifying improvements and contributing ideas to enhance systems and processes
• Comfortable troubleshooting application and production issues with support from teammates when needed
• Experience building and maintaining test automation frameworks
• Demonstrated ability to provide and receive constructive feedback in a respectful and collaborative environment.
• Eager to learn and grow through mentorship, code reviews, and collaboration with experienced engineers

Perks

• Free eye exams for your entire family
• Deep discounts on lenses, glasses, and other services
• Amazing healthcare coverage
• 401(k) match
• Flexible PTO
• Tuition reimbursement program
• In-house restaurant with highly discounted meals (Steak dinner under $6)
• Free snacks, ice cream, and drinks every day
• Full onsite gym

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

#LI-Hybrid

ABOUT THE ROLE:

Rightway exists to make pharmacy benefits fair, transparent, and easier to navigate. This role sits on the Rightway Operations team and is a member of the front line of that mission: the first point of contact for members, providers, and pharmacies with questions about benefits, prior authorization, claims, and clinical program enrollment. You’ll work across phone, chat, and email applying the same standard of empathy and root cause problem solving no matter the channel a member chooses.

WHAT YOU’LL DO:

• Serve as the primary point of contact for members, providers, and pharmacies across phone, chat, email, and written correspondence, delivering timely and accurate support regardless of communication channel.
• Field and resolve inquiries related to mail order, benefit design, formulary coverage, medication cost, prior authorization criteria, and claims adjudication.
• Seamlessly support interactions across phone, chat, email, and other digital channels while maintaining consistent quality and service standards.
• Assist network pharmacies in processing prescription claims, reviewing claims for accuracy against benefit guidelines and contract standards.
• Support clinical pharmacists with patient and provider outreach, including scheduling appointments, enrolling members in Rightway clinical programs, and following up on medication adherence.
• Accurately document interactions and resolutions within internal systems to support continuity of care, quality assurance, compliance requirements, and operational reporting.
• Take ownership of member, provider, and pharmacy issues from initial contact through final resolution, coordinating with internal teams when necessary to ensure timely and complete resolution.
• Utilize AI-enabled tools and internal knowledge systems to efficiently resolve inquiries, document interactions, and deliver a consistent member experience.
• Foster a team environment that values cooperation, respect, and diversity, and take on other duties and projects as assigned.

WHO YOU ARE:

• Education: associate’s or bachelor’s degree preferred, or equivalent relevant work experience.
• Certification: Active/Current National Pharmacy Technician Certification (PTCB, NHA)
• Experience: 1 to 3 years as a pharmacy technician in a health plan, retail pharmacy setting, TPA, or PBM contact center role. Mail order and specialty pharmacy backgrounds are also a strong fit.
• Working knowledge of pharmacy claims adjudication, benefit design, and PBM terminology.
• Detail oriented, adaptable, and analytical, with the ability to dig past a symptom to find and resolve the true root cause.
• Empathetic and intellectually curious, with a genuine desire to improve a member’s healthcare experience and deliver concierge level service across every channel.
• Comfortable multitasking and prioritizing across concurrent phone, chat, and email queues, with the independence to manage your own workload.
• Comfortable supporting multiple lines of business and shifting priorities based on business needs, seasonal demand, and service levels.

COMPENSATION: $21.50 - $22.00/hr

Compensation offered will be determined by geographic location, experience, and qualifications.

CYBERSECURITY AWARENESS NOTICE

In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the @rightwayhealthcare.com email domain. We will never ask for bank details or deposits of any kind as a condition of employment.

ABOUT RIGHTWAY:

Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient’s care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them.

Since its founding in 2017, Rightway has raised over $200mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global. We’re headquartered in New York City, with satellite offices in Denver and Dallas. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.

HOW WE LIVE OUR VALUES TO OUR TEAMMATES:

We’re seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our core values:

1. We are human, first Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen to—and hear—each other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding.

2. We redefine what is possible We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems.

3. We debate then commit We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a “yes, and” mentality, and assume positive intent. Once a decision is made, we align and champion it as one team.

4. We cultivate grit Changing healthcare doesn’t happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity.

5. We seek to delight Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our members’ care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our members’ success.

Rightway is proud to be an Equal Opportunity Employer that believes in the strength of diverse thought, beliefs, backgrounds, and education. We foster an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis protected by applicable law. All employment decisions are based on merit, qualifications, need, and performance.

APPLICATION WINDOW: We encourage you to apply if interested. We will review applications on a rolling basis and keep candidates informed on next steps.

We recognize that job searching can sometimes feel uncertain. As we engage with candidates and continue to evaluate our needs, this role may evolve to ensure strong alignment between the opportunity, the market, and long-term success.

We are committed to a thoughtful and transparent process and will keep candidates informed along the way. Thank you for considering M-Files as your next career move.

Who We Are

M-Files is redefining how work gets done. Our context-first document management system offers purpose-built business use cases—spanning universal and industry-specific workflows—to enable secure collaboration, automate processes, and ensure governance.

Unlike traditional systems, M-Files organizes content around the context of your business, connecting documents to related people, projects, and transactions. With our unique metadata-driven architecture, organizations can model content in line with their business processes, unify information across silos, and apply AI at scale. The result is greater productivity, reduced risk, and smarter, faster decisions for over 6,000 customers in 100+ countries.

At M-Files, our Guiding Principles unite us across diverse cultures and personalities:

1. Make It Happen – We set bold goals, take ownership, learn from mistakes, and relentlessly pursue results.
2. Help Others – We lead with kindness, assume good intentions, hold one another accountable, and celebrate wins together.
3. Love Customers – We put customers and partners at the heart of everything, delivering value with respect, fairness, and speed.

To learn more about us we encourage you to visit our company page.

To learn more about how we became a Certified Great Place to Work visit, Working at M-Files | Great Place to Work.

Summary of the Role

M-Files is building a company-wide capability to operationalize AI, turning promising LLM prototypes into secure, reliable, maintainable internal tools that materially improve how teams work. This role sits within the Internal AI Solution Development team and functions as a hands-on builder, partnering with business leaders across Sales, Marketing, Revenue Operations, Customer Success, and other business functions to identify high-value workflows that can be accelerated with AI, reshape the underlying processes where needed, and build, deploy, and operate AI-enabled solutions end-to-end.

This is not a traditional product software engineering role, nor is it a RevOps analytics role. Instead, it is an execution-oriented AI engineering role embedded in the business. You’ll move quickly from problem definition to production, building intelligent agents and workflow automations while applying the appropriate security, governance, risk controls, and compliance expectations required for internal systems at scale.

You will leverage AI-assisted development tools as part of your daily workflow to accelerate delivery while maintaining quality, reliability, and long-term maintainability.

Success in this role comes from understanding how people work, redesigning processes where appropriate, and building AI-powered solutions that teams genuinely adopt, not simply delivering technical prototypes.

What You Will Be Doing / Responsibilities and Duties

Discover & Shape High-Value AI Opportunities

• Partner with functional leaders across Sales, Marketing, Revenue Operations, Customer Success, and other business functions to identify workflows where AI can remove friction, reduce cycle time, improve accuracy, or strengthen compliance.
• Map the current-state process, identify bottlenecks and failure modes, and redesign the process to be automation-ready by clarifying inputs, outputs, decision points, data sources, controls, and ownership.
• Define success metrics such as time saved, error reduction, throughput, adoption, and auditability, and translate business goals into a clear build plan.

Build Internal AI Agents & Automation Tools (End-to-End Ownership)

• Design and implement internal agents and agentic workflows using modern LLM patterns, including tool use/function calling, retrieval-augmented generation where needed, structured outputs, orchestration, and human-in-the-loop checkpoints.
• Build whole-product solutions including lightweight UX, service/API layers, integrations, data access, automation triggers, and connections into business systems such as CRM, marketing automation, customer success platforms, and other internal applications as appropriate to the use case.
• Integrate systems through APIs, authentication, structured data formats, and webhooks to enable agents to reliably read data and trigger actions.
• Use AI-assisted development techniques to speed delivery while sustaining maintainability, readability, and quality.

Operate, Maintain & Scale (Production Mindset)

• Own reliability, including monitoring, alerting, logging, incident response, and continuous improvement.
• Establish repeatable patterns for onboarding new workflows and scaling existing ones through templates, shared components, evaluation harnesses, and documentation.
• Create and maintain runbooks and lightweight training so internal teams can confidently adopt and use solutions.

Risk, Control, Oversight, Security & Compliance by Design

• Implement appropriate guardrails including data minimization, access controls, secrets management, safe prompt and tooling patterns, output validation, and traceability.
• Ensure solutions meet internal security and compliance expectations, including audit readiness, change management discipline, clear ownership, and relevant data privacy and consent requirements.
• Maintain clear documentation of how systems work, what data they access, and how associated risks are mitigated.

Cross-Functional Coordination

• Coordinate across Business Technology, IT/Security, Legal/Privacy, and functional subject matter experts to design, approve, deploy, and drive adoption of AI-enabled solutions across the business.
• Communicate progress through clear, concise updates and manage tradeoffs between speed and rigor.

Outcomes to Be Achieved

• A portfolio of high-impact internal AI agents deployed into real business workflows, including Sales, Marketing, Revenue Operations, and Customer Success, with measurable business outcomes.
• A scalable operating model for internal AI, including reusable components, clear governance, and a predictable path from idea to production.
• Reduced process friction through AI and thoughtful process redesign, not AI bolted onto broken workflows.
• High trust in outputs through appropriate controls, auditability, and operational reliability.

Required Qualifications

• Demonstrated ability to build and maintain end-to-end software from design through build, deployment, and ongoing operation, with strong engineering fundamentals.
• Proficiency in at least one modern programming language such as Python, TypeScript, C#, or Node.js, with comfort learning additional technologies as needed.
• Practical experience integrating systems via APIs, authentication, and structured data formats.
• Strong ability to work with non-technical stakeholders, translate ambiguous problems into clear specifications, iterate quickly, and drive adoption.
• Familiarity with one or more business functions such as Sales, Marketing, Revenue Operations, or Customer Success, and an interest in designing AI solutions that improve how those teams work.

GTM Domain Context We Value

• Experience integrating business or GTM systems through APIs and webhooks, including CRM, marketing automation, sales engagement, customer success/support platforms, ERP, or similar enterprise applications.
• Familiarity with how GTM workflows and data operate across areas such as leads, accounts, opportunities, activities, customer engagement, and support processes.
• Comfort working with marketing, sales, and customer data, including considerations around data quality, enrichment, privacy, and consent.

Technical Foundations We Value

• Experience building cloud-based services and applying strong engineering practices such as CI/CD, source control, test automation, and operational monitoring.
• Comfort with secure and scalable platform concepts including networking, identity, secrets management, and infrastructure automation.
• Experience or strong interest in AI-assisted development as part of daily engineering practice.

LLM / Agent Capabilities (Core to This Role)

• Hands-on experience building LLM-powered tools and agents, including prompting, tool use/function calling, retrieval where appropriate, agent orchestration frameworks, and evaluation/quality approaches.
• Ability to design safe and predictable AI systems through validation, fallbacks, human-in-the-loop approaches, and clear failure handling.

Preferred

• Familiarity with enterprise security and compliance expectations, including access controls, audit trails, change management, and data governance.
• Experience modernizing processes with a Lean or operational-improvement mindset and designing systems that align with how teams actually work.
• Experience building internal tools that drive adoption across multiple business or GTM functions.

Working Style / What Success Looks Like Here

• You are low ego, high output: you can operate independently while collaborating naturally and bringing others along.
• You can move fast without being reckless: you understand where to be scrappy and where additional rigor is required.
• You care about outcomes: automation only matters if it meaningfully changes how people work and improves the metrics that matter.

Participation in our Recruitment Process:

• To Be Determined
• Typical interview processes including initial screening w/ a Recruiter, meeting with Hiring Manager (VP, Commercial Operations & Technology), and other internal team members the role may closely interact with

By joining M-Files, you will have the opportunity to contribute to our success and growth while developing your own expertise and helping build the AI capability that changes how our teams work every day.

M-Files is a global company with Finnish roots, built around a product we are proud of.

Our guiding principles, Make It Happen, Help Others, Love Customers, are reflected in how we work every day, with transparency and strong team spirit at the core of our culture.

What We Offer:

• As remote enabled company our employees enjoy the flexibility to establish their own life/work balance
• Matching 401K Plan (25% of employee’s contribution up to the IRS max)
• Health insurance (PPO and HDHP/HSA plans offered)
• Dental insurance
• Vision insurance
• Life insurance (1x employee salary)
• Short-term disability (employer paid)
• Long-term disability (employer paid)
• Flexible Spending Plan (medical and dependent)

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. The Mozilla Corporation is wholly owned by the non-profit 501© Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.

About this team and role:

Mozilla Marketing Team is looking for an organized and detail-oriented Production Designer to join our team. This person will be responsible for leading the visual execution of creative assets for projects across film, advertising, and digital media. The Production Designer is responsible for ensuring visual consistency from concept through completion. This role collaborates closely with creative directors, producers, creative teams, and marketing partners to bring stories and ideas to life through design.

What you’ll do:

• Design and execute high-volume visual assets, including digital ads, social media content, and campaign visuals
• Oversee the rapid production of assets, ensuring brand guidelines and quality standards are met for mass distribution
• Create and maintain a library of design templates, style guides, and visual components for efficient, large-scale asset creation
• Manage production timelines and resources to deliver a continuous flow of assets on schedule
• Source and manage stock photography, graphic elements, and other visual resources within budget
• Supervise the final preparation and delivery of assets across multiple platforms and formats
• Ensure visual and brand continuity across all high-volume advertising touchpoints
• Stay current with platform-specific design best practices and emerging advertising technologies

What you’ll bring:

• Bachelor’s degree in Production Design, Fine Arts, or related field (or equivalent experience)
• Proven experience as a Production Designer or similar role
• Strong portfolio demonstrating creative execution and technical skills
• Proficiency in design software (e.g., Adobe Creative Suite, figma)
• Experience with AI image and asset generation
• Excellent communication and collaboration skills
• Strong understanding of brand design, campaign creative, and visual storytelling
• Ability to manage multiple projects under tight deadlines with meticulous attention to detail and craft
• Understanding of the marketing funnel and extensive experience with high-volume media delivery.

Preferred (But Not Required)

• Experience in film, television, or advertising industries
• Motion design experience
• Problem-solving mindset with high attention to detail

About Mozilla

When you work at Mozilla, you give yourself a chance to make a difference in the lives of web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the web as the platform and help create more opportunity and innovation for everyone online.  We’re not a normal tech company. The things we create prioritize people and their privacy over profits. We exist to make the internet a healthier,  happier place for everyone.

Commitment to diversity, equity and inclusion

Mozilla believes in the value of diverse creative practices and forms of knowledge, and knows diversity, equity and inclusion are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.We are an equal opportunity employer.

We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Who are we?

SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support, services to improve customer experience) for the past 15 years. We have 1500+ people in our international community.

We operate globally, supporting clients in 60 languages, partnering with industry leaders like MasterCard, Calm and MacPaw. With international hubs and coworking spaces around the world, we also develop innovative products like Quidget and improve the customer experience every single day.

About the role:

We are looking for a CX Operations Consultant to join our community — someone passionate about transforming business processes into intelligent, automated solutions and applying AI in real operational environments.

Sounds exciting? There’s more to come 💛

What you will do:

• Evaluate clients’ existing customer support platforms (Zendesk, Freshdesk, Intercom, etc.) and assess the maturity of their automation and AI feature usage;
• Develop AI readiness assessments and roadmaps that outline current-state gaps, target-state vision, and a phased implementation plan;
• Identify and recommend AI-powered solutions such as chatbots, NLP-driven ticket classification, auto-triage systems, and agent assist tools to improve efficiency and customer experience;
• Conduct structured discovery and audit sessions with clients to assess current operations, including ticketing workflows, SLAs, and key performance metrics (CSAT, FCR, AHT, response times);
• Design scalable workflow and automation strategies tailored to each client’s support operations, technology stack, and business goals.;
• Translate technical findings and data-driven insights into clear, actionable recommendations and executive-ready deliverables for both technical and non-technical stakeholders;
• Analyze support workflows, ticket categories, volume patterns, and escalation paths to identify inefficiencies, bottlenecks, and high-impact automation opportunities;
• Stay current on emerging AI technologies, vendor capabilities, and best practices in customer support automation to advise clients on innovation opportunities.

What you need to succeed in this role:

• Fluency in English;
• 1+ year of professional experience in designing AI-driven customer support automation and workflow optimization strategies;
• Strong understanding of customer support operations (ticketing workflows, SLAs, KPIs like CSAT, FCR, AHT);
• Hands-on experience with platforms such as Zendesk, Freshdesk, and Intercom, including their automation and AI features;
• Solid knowledge of AI applications in customer support (chatbots, NLP, auto-triage, agent assist tools);
• Strong analytical skills to identify automation opportunities and inefficiencies;
• Experience designing scalable workflows and automation strategies.

Will be an advantage:

• Basic technical understanding of integrations, APIs, and support system architecture;
• Experience running structured discovery/audit sessions to analyze support workflows, ticket categories, and volumes;
• Understanding of how to assess and prioritize initiatives based on ROI and business impact;
• Experience translating findings into clear, actionable recommendations.

Benefits and Perks:

• Providing services during business hours;
• Opportunity to cooperate fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Rewards for referring friends;
• Balance between project workload and personal time, but also – internal health policy;
• Responsive leadership interested in your growth and long-lasting cooperation;
• Greenhouse conditions for self-development;
• A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

Are you passionate about connecting systems and driving intelligent automation? Do you thrive in fast-paced environments where you can analyze workflows, implement AI solutions, and collaborate with teams to deliver scalable, high-impact results?

Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Know someone perfect for the role? Refer them and get rewarded!

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .

Internal job code:2LT

Who are we?

SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support, services to improve customer experience) for the past 15 years. We have 1500+ people in our international community.

We operate globally, supporting clients in 60 languages, partnering with industry leaders like MasterCard, Calm and MacPaw. With international hubs and coworking spaces around the world, we also develop innovative products like Quidget and improve the customer experience every single day.

About the role:

We are looking for a CX Solutions Consultant to join our community — someone passionate about transforming business processes into intelligent, automated solutions and applying AI in real operational environments.

Sounds exciting? There’s more to come 💛

What you will do:

• Evaluate clients’ existing customer support platforms (Zendesk, Freshdesk, Intercom, etc.) and assess the maturity of their automation and AI feature usage;
• Develop AI readiness assessments and roadmaps that outline current-state gaps, target-state vision, and a phased implementation plan;
• Identify and recommend AI-powered solutions such as chatbots, NLP-driven ticket classification, auto-triage systems, and agent assist tools to improve efficiency and customer experience;
• Conduct structured discovery and audit sessions with clients to assess current operations, including ticketing workflows, SLAs, and key performance metrics (CSAT, FCR, AHT, response times);
• Design scalable workflow and automation strategies tailored to each client’s support operations, technology stack, and business goals.;
• Translate technical findings and data-driven insights into clear, actionable recommendations and executive-ready deliverables for both technical and non-technical stakeholders;
• Analyze support workflows, ticket categories, volume patterns, and escalation paths to identify inefficiencies, bottlenecks, and high-impact automation opportunities;
• Stay current on emerging AI technologies, vendor capabilities, and best practices in customer support automation to advise clients on innovation opportunities.

What you need to succeed in this role:

• Fluency in English;
• 1+ year of professional experience in designing AI-driven customer support automation and workflow optimization strategies;
• Strong understanding of customer support operations (ticketing workflows, SLAs, KPIs like CSAT, FCR, AHT);
• Hands-on experience with platforms such as Zendesk, Freshdesk, and Intercom, including their automation and AI features;
• Solid knowledge of AI applications in customer support (chatbots, NLP, auto-triage, agent assist tools);
• Strong analytical skills to identify automation opportunities and inefficiencies;
• Experience designing scalable workflows and automation strategies.

Will be an advantage:

• Basic technical understanding of integrations, APIs, and support system architecture;
• Experience running structured discovery/audit sessions to analyze support workflows, ticket categories, and volumes;
• Understanding of how to assess and prioritize initiatives based on ROI and business impact;
• Experience translating findings into clear, actionable recommendations.

Benefits and Perks:

• Providing services during business hours;
• Opportunity to cooperate fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Rewards for referring friends;
• Balance between project workload and personal time, but also – internal health policy;
• Responsive leadership interested in your growth and long-lasting cooperation;
• Greenhouse conditions for self-development;
• A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

Are you passionate about connecting systems and driving intelligent automation? Do you thrive in fast-paced environments where you can analyze workflows, implement AI solutions, and collaborate with teams to deliver scalable, high-impact results?

Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Know someone perfect for the role? Refer them and get rewarded!

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .

Internal job code:2LT

Description

At Toku, we create bespoke cloud communications and customer engagement solutions to reimagine customer experiences for enterprises. We provide an end-to-end approach to help businesses overcome the complexity of digital transformation and deliver mission-critical CX through cloud communication solutions. Toku combines local strategic consulting expertise, bespoke technology, regional in-country infrastructure, connectivity, and global reach to serve the diverse needs of enterprises operating at scale.

Headquartered in Singapore, Toku supports customers across APAC and beyond, with a growing footprint across global markets. As a publicly listed company, Toku continues to scale its presence and impact across international markets.

As our first dedicated Product Designer, you will play a key role in shaping how customers experience Toku’s platform. Working closely with the Head of Product and Engineering, you’ll own the end-to-end design of our customer experience products, establish our design system, embed user research into product development, and influence future product direction. This is a hands-on, high-ownership individual contributor role with significant opportunity to define how product design evolves at Toku. You will thrive in this role if you enjoy turning complex problems into intuitive user experiences while balancing customer needs with technical realities.

Requirements

What you will be doing

• Product Design: Own the end-to-end UX and UI design of Toku’s core product experiences, including contact centre, agent, supervisor and AI-powered workflows, delivering intuitive, scalable solutions for enterprise customers.

• User Experience: Translate complex business, regulatory and multi-market requirements into interfaces that are simple, intuitive and trustworthy for customers operating in production environments.

• AI Product Design: Design AI-powered experiences that support real-world customer operations, ensuring reliability, transparency and user trust are prioritised over demonstration-driven functionality.

• Design System: Establish and continuously evolve Toku’s design system by creating reusable Figma components, shared design tokens (colour, typography and spacing), and design standards that remain closely aligned with the React frontend and engineering implementation.

• Cross-functional Collaboration: Partner closely with Product Managers and Engineering throughout discovery, solution design and delivery, contributing design expertise while helping shape product direction.

• User Research: Build a lightweight but effective user research practice by establishing usability baselines, planning and conducting usability testing, interviewing users, validating design concepts before release, and using customer evidence to drive continuous improvement.

• Continuous Improvement: Champion design quality across the organisation, helping establish best practices and ensuring design decisions are supported by real customer insights rather than assumptions.

• Ownership: Help establish Product Design as a core capability within Toku, taking ownership of how design operates, collaborates and delivers value as the function grows.

We’d love to hear from you if you have

• Product Design Experience: 5+ years of experience designing enterprise software or B2B SaaS products, ideally within communications platforms, CCaaS, CPaaS or AI-enabled products.

• UX & UI Expertise: Strong end-to-end product design capability across both user experience and visual interface design, with a portfolio demonstrating thoughtful problem solving and polished execution.

• Design Systems: Hands-on experience building, implementing or significantly maintaining design systems that are actively adopted by engineering teams.

• User Research: Practical experience planning and running usability testing, user interviews and design validation without relying on a dedicated research team.

• AI Products: Experience designing AI-powered product experiences, with a practical understanding of what makes AI trustworthy, reliable and usable in production environments.

• Enterprise Products: Experience designing products that support complex workflows, multiple user types and operational environments where clarity and usability are essential.

• International Products: Experience designing products that support localisation, customisation and multiple languages, markets or customer brands. Experience within regulated industries would be advantageous.

• Modern Design Workflows: Experience collaborating closely with software engineers using modern design-to-development workflows, including Figma, React-based product teams, design tokens and AI-assisted prototyping tools.

• Communication: Excellent communication and collaboration skills, with the ability to work effectively across distributed, cross-functional teams.

• Portfolio: A strong portfolio that demonstrates your design thinking, execution and decision-making process, including the user research and evidence that informed your work.

• Location: This role can be based in The Netherlands – Hybrid work model, or in wider Europe – remote.

Toku has been recognised as a LinkedIn Top Startup and by the Financial Times as one of APAC’s Top 500 High Growth Companies. If you’re looking to be part of a company on a strong growth trajectory while working on meaningful, real-world challenges, we’d love to hear from you.

Who are we?

SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support, services to improve customer experience) for the past 15 years. We have 1500+ people in our international community.

We operate globally, supporting clients in 60 languages, partnering with industry leaders like MasterCard, Calm and MacPaw. With international hubs and coworking spaces around the world, we also develop innovative products like Quidget and improve the customer experience every single day.

About the role:

We are looking for a CX Operations Consultant to join our community — someone passionate about transforming business processes into intelligent, automated solutions and applying AI in real operational environments.

Sounds exciting? There’s more to come 💛

What you will do:

• Evaluate clients’ existing customer support platforms (Zendesk, Freshdesk, Intercom, etc.) and assess the maturity of their automation and AI feature usage;
• Develop AI readiness assessments and roadmaps that outline current-state gaps, target-state vision, and a phased implementation plan;
• Identify and recommend AI-powered solutions such as chatbots, NLP-driven ticket classification, auto-triage systems, and agent assist tools to improve efficiency and customer experience;
• Conduct structured discovery and audit sessions with clients to assess current operations, including ticketing workflows, SLAs, and key performance metrics (CSAT, FCR, AHT, response times);
• Design scalable workflow and automation strategies tailored to each client’s support operations, technology stack, and business goals.;
• Translate technical findings and data-driven insights into clear, actionable recommendations and executive-ready deliverables for both technical and non-technical stakeholders;
• Analyze support workflows, ticket categories, volume patterns, and escalation paths to identify inefficiencies, bottlenecks, and high-impact automation opportunities;
• Stay current on emerging AI technologies, vendor capabilities, and best practices in customer support automation to advise clients on innovation opportunities.

What you need to succeed in this role:

• Fluency in English;
• 1+ year of professional experience in designing AI-driven customer support automation and workflow optimization strategies;
• Strong understanding of customer support operations (ticketing workflows, SLAs, KPIs like CSAT, FCR, AHT);
• Hands-on experience with platforms such as Zendesk, Freshdesk, and Intercom, including their automation and AI features;
• Solid knowledge of AI applications in customer support (chatbots, NLP, auto-triage, agent assist tools);
• Strong analytical skills to identify automation opportunities and inefficiencies;
• Experience designing scalable workflows and automation strategies.

Will be an advantage:

• Basic technical understanding of integrations, APIs, and support system architecture;
• Experience running structured discovery/audit sessions to analyze support workflows, ticket categories, and volumes;
• Understanding of how to assess and prioritize initiatives based on ROI and business impact;
• Experience translating findings into clear, actionable recommendations.

Benefits and Perks:

• Providing services during business hours;
• Opportunity to cooperate fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Rewards for referring friends;
• Balance between project workload and personal time, but also – internal health policy;
• Responsive leadership interested in your growth and long-lasting cooperation;
• Greenhouse conditions for self-development;
• A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

Are you passionate about connecting systems and driving intelligent automation? Do you thrive in fast-paced environments where you can analyze workflows, implement AI solutions, and collaborate with teams to deliver scalable, high-impact results?

Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Know someone perfect for the role? Refer them and get rewarded!

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .

Internal job code:2LT

Who are we?

SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support, services to improve customer experience) for the past 15 years. We have 1500+ people in our international community.

We operate globally, supporting clients in 60 languages, partnering with industry leaders like MasterCard, Calm and MacPaw. With international hubs and coworking spaces around the world, we also develop innovative products like Quidget and improve the customer experience every single day.

About the role:

We are looking for a CX Solutions Consultant to join our community — someone passionate about transforming business processes into intelligent, automated solutions and applying AI in real operational environments.

Sounds exciting? There’s more to come 💛

What you will do:

• Evaluate clients’ existing customer support platforms (Zendesk, Freshdesk, Intercom, etc.) and assess the maturity of their automation and AI feature usage;
• Develop AI readiness assessments and roadmaps that outline current-state gaps, target-state vision, and a phased implementation plan;
• Identify and recommend AI-powered solutions such as chatbots, NLP-driven ticket classification, auto-triage systems, and agent assist tools to improve efficiency and customer experience;
• Conduct structured discovery and audit sessions with clients to assess current operations, including ticketing workflows, SLAs, and key performance metrics (CSAT, FCR, AHT, response times);
• Design scalable workflow and automation strategies tailored to each client’s support operations, technology stack, and business goals.;
• Translate technical findings and data-driven insights into clear, actionable recommendations and executive-ready deliverables for both technical and non-technical stakeholders;
• Analyze support workflows, ticket categories, volume patterns, and escalation paths to identify inefficiencies, bottlenecks, and high-impact automation opportunities;
• Stay current on emerging AI technologies, vendor capabilities, and best practices in customer support automation to advise clients on innovation opportunities.

What you need to succeed in this role:

• Fluency in English;
• 1+ year of professional experience in designing AI-driven customer support automation and workflow optimization strategies;
• Strong understanding of customer support operations (ticketing workflows, SLAs, KPIs like CSAT, FCR, AHT);
• Hands-on experience with platforms such as Zendesk, Freshdesk, and Intercom, including their automation and AI features;
• Solid knowledge of AI applications in customer support (chatbots, NLP, auto-triage, agent assist tools);
• Strong analytical skills to identify automation opportunities and inefficiencies;
• Experience designing scalable workflows and automation strategies.

Will be an advantage:

• Basic technical understanding of integrations, APIs, and support system architecture;
• Experience running structured discovery/audit sessions to analyze support workflows, ticket categories, and volumes;
• Understanding of how to assess and prioritize initiatives based on ROI and business impact;
• Experience translating findings into clear, actionable recommendations.

Benefits and Perks:

• Providing services during business hours;
• Opportunity to cooperate fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Rewards for referring friends;
• Balance between project workload and personal time, but also – internal health policy;
• Responsive leadership interested in your growth and long-lasting cooperation;
• Greenhouse conditions for self-development;
• A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

Are you passionate about connecting systems and driving intelligent automation? Do you thrive in fast-paced environments where you can analyze workflows, implement AI solutions, and collaborate with teams to deliver scalable, high-impact results?

Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Know someone perfect for the role? Refer them and get rewarded!

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .

Internal job code:2LT

Join Vonage and help us innovate cloud communications for businesses worldwide!

Vonage Communications APIs:

As an emerging leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences. For example, Vonage API solutions empower organizations to build their custom omnichannel communications structure. This allows them to reach and engage customers on their preferred schedule and channel — including voice, video, and messaging. Think of a rideshare service instantly connecting with customers, hospital staff conducting remote monitoring, customers verifying their identity before completing a purchase, AI virtual agents servicing customers around the clock, and much more.

Why this role matters:

This role is crucial for driving the growth and success of Vonage’s API/CPaaS solutions, particularly within the Mid-Market segment. As a Mid-Market Account Manager, you will play a pivotal role in expanding existing relationships with tech-savvy customers and cultivating new ones, focusing on high-growth digital and cloud software companies. Given Vonage’s position as a leader in cloud communications, your work will directly contribute to helping innovative companies integrate communications into their customer experiences, setting them apart in their respective industries.

Your key responsibilities:

• Drive opportunities through the entire sales cycle from pipeline generation through to close and post-sales / up-sell

• Employ a value & solution oriented sales methodology with a focus on customer engagement, authentication & end-user communication use-cases

• Build upon the growth & adoption of our communication & network APIs in the Mid-Market segment in the AMER region

• Own cross functional opportunity management from Pre-Sales through to working with Customer Success

• Drive a pipeline generation cadence to develop expansion opportunities and land new target accounts

• Lead compelling presentations of Vonage’s CPaaS product and vision to a broad range of audiences from c-level executives to individual contributors leveraging Vonage’s value-based sales methodology

• Provide timely and accurate forecasts and clear visibility on sales and revenue performance by actively handling your pipeline of opportunities on pre-committed revenue deals

• Leverage and coordinate cross-functional internal teams to efficiently navigate complex sales cycles (incl. Sales Development, Pre-Sales, Legal, Engineering, Security, Marketing, Product and Customer Success)

What you’ll bring:

Required:

• Experience in Mid-Market technology sales, SaaS, Cloud, or API based communications, with a proven track record of success.

• Demonstrated success in prospecting, identifying new customers through cold calling, lead generation and networking.

• Strong relationship-building skills with executives across business, marketing, and technology teams.

• Experience collaborating effectively with PreSales Consultants.

• A proactive attitude, creativity, curiosity, and the ability to work both independently and collaboratively across the business.

Experience we consider a plus:

• A solution-oriented sales approach that spans the full delivery lifecycle, with a focus on consistently growing and maintaining a robust new business pipeline that meets and exceeds targets.

• Experience in mobile messaging/voice, cloud services, or mobile technology.

• Experience working closely with pre-sales teams to design innovative CPaaS solutions, especially for clients looking to migrate their communication infrastructure to the cloud and integrate APIs into their customer experience flows.

Where you will work:

We are open to considering fully remote candidates located within the United States.

Sponsorship is not available. Legal authorization to work in the USA is required. We are unable to sponsor individuals for employment visas, now or in the future, for this job opening.

How you’ll benefit:

• Company Bonus or Commission Structure (depending on the role)

• Medical, Dental, and Vision Coverage Options

• 401(k) Savings Plan

• Company-Paid Basic Life and AD&D Insurance

• Short-Term Disability (STD)

• Long-Term Disability (LTD)

• Maternity/Parental Leave

• Flexible Spending Accounts (FSA)

• Health Savings Account (HSA)

• Employee Support Program (EAP)

• Voluntary Supplemental Insurance

• Volunteer Time Off (VTO)

This role would be part of our Commission Compensation structure and overall compensation would be based on 50⁄50 split.

Disclaimer: The posted range represents the good faith salary for this role at the time of posting. Final compensation is determined by factors including (but not limited to) geographic location, relevant experience, specific skill sets, and internal equity.#LI-HB

US Pay Transparency

$85,531—$112,259.70 USD

There’s no perfect candidate. You don’t need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you’re passionate about what you could achieve at Vonage, we’d love to hear from you.

To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.

Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB.

We are looking to speak to candidates who are based in Bengaluru for our hybrid working model.

Cool things you’ll do

You’ll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You’ll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You’ll be an advocate for customers’ needs - interfacing with our product management and development teams on their behalf. And you’ll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.

What you need

We consider all candidates with an eye for those who are self-taught, insatiably curious, and multi-faceted.

The ideal candidates should have strong technical experience in one (or more) of the following areas

• Systems administration
• Distributed systems
• Network Administration
• Database architecture and administration
• Application Architecture
• Data architecture and design
• Performance tuning and benchmarking
• Extra bonus points if you have experience in one or more of Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, PHP, or Perl

If you have an operations background, we prefer experience administering large-scale production environments, including hardware, operating systems (e.g. Linux, Windows), networks (including firewalls and load balancers), as well as cloud-based resources (e.g. AWS, Azure, Google Cloud Platform).

It’s crucial for every candidate that they can check off all of these boxes

• Excellent communication skills, both written and verbal
• Genuine desire to help people
• Uncontrollable urge to investigate and solve problems, with advanced diagnostic and troubleshooting skills
• Ability to think on your feet, remain calm under pressure and solve problems in real-time
• Desire and ability to rapidly learn a wide variety of new technical skills
• Strong teamwork: willingness and ability to get help from team members when required, and the good judgment to know when to seek help

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Requisition ID 3273513356

Who are we?

SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support, services to improve customer experience) for the past 15 years. We have 1500+ people in our international community.

We operate globally, supporting clients in 60 languages, partnering with industry leaders like MasterCard, Calm and MacPaw. With international hubs and coworking spaces around the world, we also develop innovative products like Quidget and improve the customer experience every single day.

About the role:

We are looking for a CX Operations Consultant to join our community — someone passionate about transforming business processes into intelligent, automated solutions and applying AI in real operational environments.

Sounds exciting? There’s more to come 💛

What you will do:

• Evaluate clients’ existing customer support platforms (Zendesk, Freshdesk, Intercom, etc.) and assess the maturity of their automation and AI feature usage;
• Develop AI readiness assessments and roadmaps that outline current-state gaps, target-state vision, and a phased implementation plan;
• Identify and recommend AI-powered solutions such as chatbots, NLP-driven ticket classification, auto-triage systems, and agent assist tools to improve efficiency and customer experience;
• Conduct structured discovery and audit sessions with clients to assess current operations, including ticketing workflows, SLAs, and key performance metrics (CSAT, FCR, AHT, response times);
• Design scalable workflow and automation strategies tailored to each client’s support operations, technology stack, and business goals.;
• Translate technical findings and data-driven insights into clear, actionable recommendations and executive-ready deliverables for both technical and non-technical stakeholders;
• Analyze support workflows, ticket categories, volume patterns, and escalation paths to identify inefficiencies, bottlenecks, and high-impact automation opportunities;
• Stay current on emerging AI technologies, vendor capabilities, and best practices in customer support automation to advise clients on innovation opportunities.

What you need to succeed in this role:

• Fluency in English;
• 1+ year of professional experience in designing AI-driven customer support automation and workflow optimization strategies;
• Strong understanding of customer support operations (ticketing workflows, SLAs, KPIs like CSAT, FCR, AHT);
• Hands-on experience with platforms such as Zendesk, Freshdesk, and Intercom, including their automation and AI features;
• Solid knowledge of AI applications in customer support (chatbots, NLP, auto-triage, agent assist tools);
• Strong analytical skills to identify automation opportunities and inefficiencies;
• Experience designing scalable workflows and automation strategies.

Will be an advantage:

• Basic technical understanding of integrations, APIs, and support system architecture;
• Experience running structured discovery/audit sessions to analyze support workflows, ticket categories, and volumes;
• Understanding of how to assess and prioritize initiatives based on ROI and business impact;
• Experience translating findings into clear, actionable recommendations.

Benefits and Perks:

• Providing services during business hours;
• Opportunity to cooperate fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Rewards for referring friends;
• Balance between project workload and personal time, but also – internal health policy;
• Responsive leadership interested in your growth and long-lasting cooperation;
• Greenhouse conditions for self-development;
• A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

Are you passionate about connecting systems and driving intelligent automation? Do you thrive in fast-paced environments where you can analyze workflows, implement AI solutions, and collaborate with teams to deliver scalable, high-impact results?

Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Know someone perfect for the role? Refer them and get rewarded!

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .

Internal job code:2LT

This is a temporary position (up to 40 hours a week) with an hourly rate of $100 an hour.

Company Description

Butterfly Network, Inc. (NYSE: BFLY) is driving a digital revolution in ultrasound imaging and sensing with its proprietary Ultrasound-on-Chip™ semiconductor technology and software solutions. Butterfly first proved its technology in the point-of-care ultrasound market – commercializing the world’s first single-probe, whole-body portable ultrasound device, which is now on its best-selling, third-generation: Butterfly iQ3™. The Company combines its advanced hardware with cloud software and AI, an enterprise workflow solution (Compass AI™) and other offerings to drive adoption of affordable, accessible ultrasound. Butterfly also enables third-party development of imaging AI apps through Butterfly Garden™, its software development kit and AI partnership initiative.

In addition to its medical imaging products, Butterfly Embedded™ is the Company’s Ultrasound-on-Chip™ licensing and co-development program designed to enable a new wave of ultrasound-enabled technologies across non-competitive healthcare markets and beyond. Through Butterfly Embedded™, partners can build and scale novel ultrasound applications powered by Butterfly’s proprietary semiconductor chip and software platform. Butterfly’s innovations have been recognized by Prix Galien USA, Fierce 50, TIME’s Best Inventions and Fast Company’s World Changing Ideas, among other achievements.

We’re a team of bold thinkers, problem-solvers, and innovators ready to shape the future of medical imaging. Let’s build something extraordinary together!

Job Description

Precision Analog Physical Design, including circuit layout, parasitic extraction, LVS, DRC.

Your core responsibilities will be:

• Work closely with analog circuit designers to implement precision analog circuits in TSMC 130nm BCD process, using full suite of Cadence EDA tools

Qualifications

Baseline skills/experiences/attributes:

• Working both independently and in close collaboration with circuit designers
• Expertise with circuit design and layout principles for high SNR precision analog circuits implemented in CMOS
• Expertise with both low voltage and high (>50V) voltage designs

For this temporary role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship or transfer for employment visa status.

Butterfly network does not accept agency resumes for this temporary position.

Butterfly Network Inc. is an E-Verify Company and is an equal opportunity employer regardless of race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability or Veteran status. All your information will be kept confidential according to EEO guidelines.

Butterfly requires security adherence responsibilities from all employees. These include:  adhering to all company security policies and procedures, utilize provided company assets securely, and complete all required security awareness training programs. Safeguarding company data and systems from unauthorized access, modification, or

Please read before applying : We review every application carefully, and all fields (including the required 60–90 second video) must be fully completed and relevant; applications that are incomplete or use AI-generated responses will not be considered. If you’re unable to meet these requirements, we kindly ask that you refrain from applying.

Full-time • Remote

At Boldin, we believe financial confidence should be accessible to everyone. Money decisions shape our lives, yet too often people are left without the clarity or tools they need to make informed choices. We exist to change that.

Boldin is a comprehensive financial planning platform that helps people understand their financial picture, make smarter decisions with their money and time, and plan for the future with confidence.

With over $20M raised and strong momentum, Boldin is entering a pivotal phase of growth. This is an opportunity to join a mission-driven team and help shape the future.

About the Role

Video is becoming a core growth and education channel at Boldin.

We are hiring a Video Specialist to build and lead our video engine — from performance-driven acquisition creative to product explainers to founder-led thought leadership.

This role sits within the Brand team and works cross-functionally with Product, Support, Growth, and Leadership to ensure our video content drives clarity, trust, and measurable business impact.

You will own video strategy, planning, and execution. That includes defining priorities, managing the content calendar, producing high-performing creative, and continuously improving results based on performance data.

This is an individual contributor role with significant visibility and leverage. The right person will help define how Boldin communicates complex financial ideas clearly — and how video supports acquisition, product adoption, and long-term brand authority.

Key Responsibilities:

1. Own Boldin’s Video Strategy, Planning, and Prioritization

Own the vision, roadmap, and calendar for all video content at Boldin. Determine what we produce, why we produce it, and how it supports user growth, education, and conversion. Coordinate across Growth, Product, and Brand to ensure video is timely, impactful, and strategically aligned.

Lead end-to-end video production across performance, product, and brand — from concept to final edit. Identify emerging content trends and develop brand-relevant concepts. Build a repeatable, scalable video system that supports growth and education.

2. Create High-Performing Short- and Long-Form Video Content

In partnership with our entire team, develop, test, and iterate short- and long-term video for distribute across our owned and earned channels – YouTube, socials, our own blog and marketing site, within the product, and through the press including:

• CEO thought pieces
• Translation of our extensive library of articles into video content
• Financial concept explainers from our CFP® professionals and coaches
• Product demos
• Team highlight videos
• And, more…

3. Create High-Performing Paid Video Creative

In addition to content for our earned and owned channels, we would like your support developing video ads for our paid media. Optimize hooks, pacing, and storytelling based on performance data in close collaboration with Growth.

KPIS + Targets

• Earned and owned KPIs in organic and paid media.

Professional Expectations

• Operational excellence
• Product Activation and Retention

Qualifications:

You are both creative and analytical. You understand how storytelling, design, and performance marketing intersect — and you care deeply about clarity.

You likely bring:

• 3+ years of professional video production and editing experience (in-house, agency, or creator-led environment) for end users, not B2B.
• A strong portfolio demonstrating:
  • Performance-driven paid ad creative
  • Product explainers or SaaS walkthroughs
  • Expert-led first-person content
• Experience building repeatable content systems — not just one-off videos
• An enthusiasm for the potential operational efficiencies that AI enables in this role
• A track record of improving engagement, retention, or conversion through video
• Strong instincts around story telling – pacing, hooks, and narrative structure – and platform-native formats
• Comfort simplifying complex or technical topics into clear visual storytelling
• Proficiency in professional editing and motion tools (Premiere, Final Cut, After Effects, DaVinci, or similar)
• Familiarity with YouTube, LinkedIn, Meta, and short-form formats
• Experience collaborating cross-functionally with Growth, Product, and Brand teams
• A bias toward action — able to move quickly without sacrificing quality

Bonus (but not required):

• Experience in fintech, financial education, SaaS, or consumer subscription products
• Motion graphics and light animation capability
• Comfort working directly with founders on camera coaching and content shaping
• Familiarity with performance dashboards and A/B testing frameworks

Requirements

To succeed in this role, you must:

• Be able to own video end-to-end — concept, scripting, production, editing, and publishing
• Operate independently in a fast-moving environment with high accountability
• Balance creative quality with performance outcomes
• Be comfortable receiving and incorporating direct feedback
• Be highly organized and capable of managing a production calendar
• Be able to manage multiple projects simultaneously
• Have strong written and verbal communication skills
• Care deeply about accuracy and clarity — especially when explaining financial concepts

This is an individual contributor role with significant visibility and impact. You must be comfortable working closely with leadership while maintaining strong ownership over your craft.

This is a fully remote position and is intended to be 1099 contract to hire.

Salary Range

$8,000 - $10,000/month DOE

We want to be as inclusive as possible in our hiring process. If you don’t have 100% of what we’re looking for, but feel like you’re pretty close to growing into the role — please still apply. If a candidate has only 80% of the skills but a fantastic attitude and perspective, they might be the perfect fit.

Boldin values the unique perspectives and contributions of all individuals and we strive to foster a diverse and inclusive culture. We encourage applications from individuals of all backgrounds, including and not limited to people of any race, ethnicity, or national origin, individuals with differing abilities, members of the LGBTQ+ community, veterans, gender minorities, women and people from underrepresented communities.We are committed to providing reasonable accommodations for applicants with differing abilities throughout the recruitment process. If you require any accommodations, please let us know, and we will work with you to meet your needs. We are committed to fostering an environment where everyone can bring their authentic selves to work. If you are comfortable doing so we invite you to share your preferred pronouns in your application.